Customer Service High School

Ulysses Tan

***** ******** **** *** *** Union City, CA 510-***-**** ***********@*****.***

Summary

-Seeking a position to enhance my skills in leadership and teamwork. In addition, to strengthen my social skills towards a common goal through hard work and discipline.

Education

High School Diploma August 2010-June 2014 James Logan High School (Union City,CA)

Experience

Warehouse Lead - Amazon Sort Center (OAK5) June 2015 - August 2016

-Prioritizing safety above all else

-Interacting and delegating associates through the shift while working towards a daily quota of packages.

-Monitoring thousands of packages daily ensuring proper conditions are met during processing.

Shift Supervisor - Nation’s Hamburgers August 2016 - November 2017

-Delegating restaurant workflow and having crew members work together towards providing excellent customer service.

-Preparing food while following instructions, safety procedures, and sanitary requirements.

-Overseeing company inventory and making sure all requirements are met for the workplace.

Car Salesman - Bay City Motors November 2017 - October 2018

-Interactions with customers daily.

-Negotiating deals varying from online advertisements, phone calls, and also walk-ins while ultimately resulting in making sales to achieve monthly sales quotas.

-Working together with fellow employees to enhance customer service experience within the workplace.

Security Lead - Allied Universal July 2018 - July 2024

-Prioritizing safety of client and property in the workplace

-Training and Coaching others of policies.

-Interact with clientele and individuals on a daily basis providing customer service.

-Overseeing a team of officers in daily post checks, training, and policies.

Life Insurance Professional - New York Life August 2024 - Present

-Interactring with clients creatring rapport and relationships

-Administrative work through salesforce systems

-Sharpening communicatrion skills through various forms of communication.

Hobbies/Interests

-Director/Actor/Editor/Cameraman of Minor Film Productions: Fire Fists, Alpha Dogs

-Pickleball

References

-Marck Borja (Executive Protection) Personal Reference: 510-***-****

-Ben Nguyen (Bay City Motors Sales Manager) Personal Reference: 408-***-****

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