Data Entry and Customer Service Professional
Resume:
Aimee Cronenberg
Tucson, AZ ***** **************@*****.***
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Professional Summary
Detail-oriented and highly organized administrative professional with extensive experience in clerical support, data entry, and office management. Skilled in maintaining accurate records, processing sensitive documentation, and providing excellent customer service. Known for efficiency, accuracy, and the ability to manage multiple priorities in fast-paced environments.
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Core Skills
● Data Entry & Records Management (65+ WPM)
● Filing, Document Processing & Compliance
● Customer Service & Client Communication
● Scheduling & Calendar Management
● MS Office Suite (Word, Excel, Outlook, PowerPoint)
● Google Workspace & CRM Systems (Wealthbox, ClientWorks, FreshDesk)
● Multi-line Phone Systems & Email Support
● Problem-Solving & Process Improvement
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Professional Experience
Associate Admin Consultant
LPL Financial – Remote Jan 2023 – Dec 2024
Onboarded new clients and processed financial forms, ensuring accuracy and compliance with federal and state regulations.
Filed and maintained records to support advisor operations. Entered and updated data in CRM systems (ClientWorks, Wealthbox). Drafted correspondence, attended meetings, and prepared minutes. Acted as liaison with internal service teams to resolve operational, technical, and compliance issues.
School Health Office Tech
La Paloma Academy – Tucson, AZ Aug 2021 – Dec 2021 Maintained accurate health and medication records for students. Entered and updated data regarding student health needs and vital signs. Communicated effectively with staff and parents regarding student concerns. Managed filing systems and ensured compliance with school and health regulations. Executive Assistant
CopperZap LLC – Tucson, AZ / Remote Nov 2019 – Sep 2020 Managed personnel records, hiring paperwork, and expense tracking. Entered and tracked sales data, tax filings, leases, and payment schedules. Maintained filing systems and organized business documentation. Supported customer service via phone and email; processed phone orders. Created and maintained spreadsheets for inventory, finances, and compliance. Seasonal Conference Program Coordinator
AnitaB.org – Remote May 2017 – Jun 2018
Entered and maintained registration records for thousands of conference attendees. Managed attendee databases, ensuring accuracy and timely updates. Provided customer service support via FreshDesk (email/ticketing system). Edited and compiled program content for announcements and newsletters. Assisted with event logistics, including setup, traffic flow, and speaker coordination. Tech Support Representative, QA Agent, and Tax Analyst Intuit – Tucson, AZ / Remote Nov 2005 – Apr 2010 Performed data entry and updates to tax software with IRS and state regulation changes. Provided technical support for tax preparation software via phone and chat. Conducted QA testing, documenting issues and tracking resolutions. Consistently recognized as a Top Performer (2008, 2009). Awarded first telecommute-only Tax Analyst role for exceptional accuracy and performance.
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Education
Bachelor of Science, Education
Northern Arizona University – Flagstaff, AZ
2001
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