Project Manager It

JAMES M. HENICHECK

Camden, DE ***** • 302-***-**** • *****.*********@*******.*** • Linkedin.com/in/jameshenicheck IT PROJECT MANAGER

“Driving seamless tech transformations with strategic leadership and project management excellence.” Highly resourceful and analytical professional with expertise in successfully planning and implementing diverse IT security and infrastructure projects with internal resources and external vendors for high-profile organizations. Instrumental in overseeing the entire project lifecycle while demonstrating proficiency in budget management, resource allocation, project planning, execution and control, communication, risk analysis, and quality assurance.

Expert in rigorous actual vs. planned analysis, forecasting project costs, and tracking progress, milestones, and deliverables.

Excel at facilitating and attending meetings with technical and non-technical resources to capture project requirements, identify milestones, communicate project timelines, track action items, and monitor project status. KEY STRENGTHS

Project Management Lifecycle Security & Access Control Problem Resolution

Team Building & leadership Stakeholder Communication Budget Management

Resource Allocation Requirement Gathering IT Infrastructure

Risk Analysis & Mitigation Vendor Management Process Improvement RELEVANT PROFESSIONAL EXPERIENCE

GDH Consulting • Tulsa, OK 2019 to Present

Technical Project Manager, Cisco Systems supporting BOFA DMZ Network Spearhead planning and execution of critical projects in the BOFA DMZ Network domain, aligning stakeholder expectations and business objectives. Provide expert technical advice and recommendations regarding the design and implementation of network solutions, specializing in DMZ environments.

Led complete redesign and execution of BOFA's DMZ network while enhancing security and efficiency.

Performed cost-saving measures that reduced project expenses while maintaining network performance.

Integrated advanced Cisco networking technologies into BOFA's infrastructure to improve security and scalability. Black Box Network Services 2014 to Present

Founder IT Project Manager Senior Technician, Cisco (Client of Bank of America) – Dover, DE 2016 to Present Formulate project plans, incorporating schedules, budget forecasts, resource allocations, and strategic risk management approaches. Direct complex IT project planning and execution functions and assure deliverables meet quality standards and budgetary requirements. Establish and sustain efficient operational workflows, augmenting project delivery processes.

Steered a multi-million-dollar software project, significantly boosting operational efficiency and productivity.

Supervised a team of high-caliber IT professionals, achieving recognition for exceptional service and innovative solutions.

Pioneered IT initiatives, exceeding quality expectations while strictly adhering to timelines and budget constraints. Senior Technician Team Lead – Pennington, NJ 2014 to 2019 Oversaw delivery and configuration of network infrastructure, driving seamless integration into client environments. Installed, configured, and tested vital network assets, such as switches, routers, and firewalls. Conducted comprehensive 802.11 wireless surveys and managed the setup of audio and video equipment. Administered and serviced shared data infrastructures, including computers, network equipment, and telecommunications devices while adhering to OSHA regulations. Raised network performance by identifying improvement areas and recommending hardware and software upgrades.

Guaranteed constant client network connectivity through wireless services with Distributed Antenna Systems and routers.

Optimized quality assurance using network monitoring software for maintenance in line with client standards and SLAs.

Resolved critical infrastructure issues, involving Microsoft components, such as Windows OS, Active Directory, and System Center Operations Manager.

Drove billing and payroll compliance through precise electronic documentation, confirming work order progress aligned with company procedures and client SLAs.

BOFA – HP Enterprise Services, LLC. • Plano, TX 2008 to 2014 Project Manager II (2013 to 2014)

Headed design and implementation of datacenter network, elevating user and application migration efficiency. Administered intricate Cisco TelePresence collaboration, integrating audio, video, and interactive components for a seamless "in-person" experience across remote locations. Monitored circuit requirements validation and hardware procurement to support network connectivity. Acted as central liaison for network planning, cable and wiring installations, troubleshooting, and equipment integrity, including support for off-site integration projects.

JAMES M. HENICHECK PAGE 2

Led technical planning and execution of network enhancements for 150 sites, focusing on cost-savings and modernization.

Engineered/transitioned to new circuit design, decommissioning legacy network without any production outages/issues.

Directed and optimized 3rd party vendor operations for network gear procurement and warehouse procedures, ensuring operational efficiency.

Maintained zero downtime and averted disaster recovery issues across 370 network sites, exemplifying exceptional project management and problem-solving skills.

Project Manager (2008 to 2013)

Orchestrated strategic relocation and integration of network infrastructures across over 300 Merrill Lynch and Bank of America data centers in the United States and Canada. Led the establishment of training centers, disaster recovery sites, and hot site operations. Executed change control processes, network design implementations, and comprehensive documentation. Managed the entire lifecycle of data infrastructure installations, from procurement to scheduling while focusing on power and cooling requirements in datacenters and communication closets.

Migrated 5K users from a legacy network to an advanced wide area network, increasing operational efficiency and connectivity.

Headed an entire $35M Network LAN/WAN IT migration project, achieving seamless integration and operational excellence across numerous data centers.

Streamlined vendor processes and equipment integration, resulting in advanced power and cooling solutions and improved infrastructure stability.

ADDITIONAL EXPERIENCE

Regional Operations Lead & Senior Field Services Engineer, BOFA – HP Enterprise Services, LLC. – Plano, TX Network Operations Center Technician/IT, U.S. Clearing Fleet Bank – New York, NY Communications Technician, Fleet Bank – Scranton, PA Systems Analyst, NatWest – Scranton, PA

PROFESSIONAL DEVELOPMENT

Ethernet & Token Ring Network Analysis and Troubleshooting Leveraging Generative AI for Project Management, 2024 Basic Troubleshooting with the Expert Sniffer Analyzer IEEE Certified Specialist in Category V Installations Netware v.3.12 Advanced Administration

Netware v.3.12 Installation/Configuration

IEEE Certified Fiber Optic Installations

Cisco Certified Network Analyst

Netware v.3.12 Administration

Data Processing Certificate

BICSI Cabling Expo

TECHNICAL SKILLS

Operating Systems: XP, Novell Windows, UNIX, Cisco IOS 6500 Platform, TFTP Cisco Servers Subnet Creation, VLAN Creation Hardware: Cisco 7500/4700/2500 Routers, Bay Networks DS 5000 Hubs, Stratacom Mux’s IGX, IPX FDDI Light House, AT&T DSU, CSU Mux’s, T1, T3, ISDN, 3270 mux’s, PBX’s, Bryte VRU’S, 110 Patch Panels, Penta Scanner, Impact Tool, Bud Set, Crimp Kits for Cat 5, Cat3 and CATV Hot Melt Kits for FDDI, FDDI Viewing Scopes, OTDR Single/MultiMode FDDI., Toner/Probe Testers, Fluke Low/High Voltage Meters, NCC Data scope, Eicon Gateways, Optical Servers, NT Servers, Fiber mux’s, 3745 FEP Model 900, Telenex, and Sun Servers Software: Cisco Management Software, Optivity Management, MS Visio, MS Project Peregrine Maximo Visionael CAS HP SharePoint, Cisco Share Point IPLANS NCT's CAD Software IP Registration Networking: T1 Platforms, T3 platforms Frame Relay, Token Ring Ethernet, Virtual Private Networks, routing protocols (BGP, OSPF, and MPLS), SONET Network Technology, ATM

Cable Types: Ethernet, Fast Ethernet, Token Ring, FDDI, and CATV Wireless: CommScope, Corning, JMA Wireless, Cisco, ARUBA

Contact this candidate