SAMOY HENRY
Friendship District, Wakefield P.O., Trelawny
***********@*****.***
PROFESSIONAL OBJECTIVE
To enhance my work experiences in the organization I am placed, ensuring that the quality of work and customer satisfaction is achieved through determination and dedication, while contributing to the achievement of company goals and objectives.
EDUCATION
• Youth Mental Health First Aid USA — Certificate, 2025
• High School Diploma Equivalency (HSDE) — 2022–2023
• Falmouth Vocational Training Centre — 2021–2022
• Holland High School — 2012–2016
• Unity Primary School — 2007–2012
QUALIFICATIONS
CXC Subjects:
- English A — II
- Mathematics — II
- Human and Social Biology — II
- Information Technology — II
- Social Studies — III
HEART Trust Certificate: Early Childhood Level 2 — Certificate
City & Guilds:
- Mathematics — Stage 2, Distinction
- English — Stage 2, Distinction
PROFESSIONAL EXPERIENCE
Teamwork Christian Academy — Teacher (2023–2025)
- Prepared and delivered engaging lesson plans for early childhood students.
- Assessed and monitored student progress, providing feedback and support.
- Organized classroom activities and maintained a safe learning environment.
- Communicated effectively with parents and guardians.
- Assisted in school events, extracurricular activities, and administrative duties.
Apple Farm Arts Camp, USA — Bunk Counsellor & Technical Theatre Staff (June–August 2025)
- Supervised and cared for campers, ensuring safety and well-being.
- Assisted with technical theatre operations, including set design, prop building, and stage preparation.
- Supported daily camp programs and coordinated group activities.
- Fostered a positive and inclusive camp environment.
Genesys Digital Ltd — Database Management (2022–2023)
- Input, updated, and maintained accurate customer and company data.
- Organized and managed database records to ensure data integrity.
- Generated reports for internal and external use.
- Troubleshot and resolved minor database issues.
H10 Ocean Coral Spring (House of Diamonds) — Sales Representative (2021)
- Promoted and sold jewelry products to hotel guests.
- Provided product knowledge and assisted with purchase decisions.
- Processed cash and credit transactions accurately.
- Maintained attractive product displays.
Teleperformance — Customer Service Representative (2019)
- Processed bill payments and explained billing details to customers.
- Resolved customer technical issues.
- Delivered excellent customer service via inbound calls.
T Geddes Grant — Promoter (2018–2019)
- Promoted products and services to potential customers.
- Conducted product demonstrations.
- Gathered and reported customer feedback.
Wakefield Library Services — Librarian Assistant (2017)
- Logged library users and tracked book loans.
- Shelved and organized books.
- Recorded daily library activities.
PERSONAL ATTRIBUTES & SKILLS
• Strong communication and customer service skills
• Team-oriented with leadership ability
• Creative, organized, and flexible
• Initiative-driven and innovative in problem-solving
• Skilled in classroom and activity management
REFERENCES
• Miss Dawkins — HEART NTA Teacher 876-***-****
• Easton Muirhead — Justice of the Peace 876-***-****
• Miss P. White Anderson — Principal 876-***-****