It Specialist Maintenance Technician

David Alexander

**** ***** ***, *******, ** ***** 404-***-**** *************@*****.***

Professional Summary

Electrical Engineer and IT Specialist with extensive experience in maintenance, systems design, and technical support. Skilled in high- and low-voltage systems, smart home technology, and IT infrastructure. Strong leadership, troubleshooting, and innovation capabilities with a commitment to operational excellence.

Professional Experience

Maintenance Technician & Remodeling Expert

Self-Employed – Atlanta, GA Jan 2021 – Present

●Performed electrical work (high/low voltage) in commercial and residential environments.

●Installed media rooms, smart systems, and security solutions.

●Diagnosed and repaired technical and electrical faults ensuring compliance and safety.

●Led remodeling projects including wiring upgrades and hardware integrations.

Technical & IT Specialist (Part-Time)

POSM – Atlanta, GA 2018 – Present

●Provided IT support for POS systems across retail clients.

●Maintained software/hardware; performed system recovery and network setup.

●Delivered customized tech support for retail and office environments.

Independent IT Field Technician

Various Clients – GA, MI, TN, FL, AL 2019 – Present

●Installed and supported IT systems for Dollar Tree, Walgreens, Family Dollar, Target.

●Provided support for Cisco/IT equipment at Home Depot locations.

Maintenance Technician, Engineering Department

Kingston Freeport Terminal Ltd. – Kingston, Jamaica 2011 – 2016

●Developed operational systems for Ship-to-Shore cranes.

●Programmed/modded PLC logic and GE Fanuc drive systems.

●Performed maintenance on SCADA, electrical, mechanical, and hydraulic systems.

Value-Added Services Engineer / Application Support

Digicel (Mossel) – Kingston, Jamaica 2010 – 2011

●Maintained GSM, SMS, and voicemail services.

●Troubleshot Linux-based systems and supported Tier 1/2 technical issues.

●Participated in backup and migration projects and provided internal software support.

Education

Bachelor of Engineering (BEng), Electrical Engineering

University of Technology – Kingston, Jamaica

Minor: Power Systems Aug 2010

Certifications & Training

• 5G/UMTS/WCDMA/LTE Training – Digicel

• Blackberry Infrastructure & Security – Digicel

• OSHA Safety & CPR – KFTL

• Industrial Truck Driving – KFTL

Technical Skills

Languages: Java, C, C++, Visual Basic, HTML

Tools: CRM, TTCIS, Telnet, Outlook, Dameware, Citrix

Platforms: Linux, iOS, Windows, SQL Server

Community Involvement

• R.E.A.C.H. Volunteer – Food bank and tech support

• Sir John Golding Rehabilitation Centre – Patient support

Additional Information

Citizenship: Jamaican

Interests: Fitness, mentoring, volunteering

Hobbies: Soccer, music, personal development reading, 5K runs

References

Mark Harley – Manager, Engineering Dept., KFTL

Port Bustamante, Kingston, Jamaica

876-***-**** ****.******@****.***

Debbie Morris – [Department Name], [Company Name]

770-***-**** ********@**********.***

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