Test Lead Manager

Mobile: +91-888*******

Sathish Kumar K ****.*******@*****.***

(Test Manager)

Experience Summary

Versatile and successful Test Lead/Manager with a wealth of technical and commercial skills acquired across a wide range of demanding roles with 10+ Years of experience, skills covering all aspects of testing lifecycle, from specification through to delivery and commercial launch. Now seeking for next challenging, rewarding opportunity to demonstrate substantial abilities and make an effective contribution.

Profile Summary:

•10+ years of experience in eCommerce, Banking & Financial Services, and Microsoft Dynamics 365 (D365) domains, with proven expertise in manual and automation testing, test management, and quality assurance leadership.

•Currently working as an eCommerce and Microsoft Dynamics 365 Test Manager at ZiniosEdge Software Technologies (Jun 2022 – Present), leading end-to-end testing initiatives for high-impact D365 and Shopify migration projects for Hammacher Schlemmer.

•Worked on D365 modules such as Accounts Receivable, Accounts Payable, Sales & marketing, Retail & Commerce, Product information management, Procurement & Sourcing, Inventory management.

•Experience in Manual Testing, Mainframe Testing, Mobile Testing and API Testing

•Handled Test lead and Test Analyst role at both offshore and onshore. Involved in the stages of STLC from Initiation phase to end of test and Go live

•Good Exposure and Sound knowledge in all phases of Software Testing Life Cycle (STLC) involving Test Planning, Test Scenario & Test Case preparation, Test Data Preparation and Setup, Test Case Execution and Test Result Analysis.

•Experience in various testing types such as System testing, System Integration testing and UAT.

•Experience in configuring and customizing Dynamics 365 F&O

•Experience in documenting Test Plans, Test Cases, RTM, Defect Reports and Test Closure reports.

•Experience in writing automation test cases using Java with selenium and RSAT automation tools.

•Well versed on Test Management tools like HP Quality Center, Jira, confluence, and Azure DevOps.

•Have experience in both waterfall and agile testing methodologies.

•Experience in test scheduling, project tracking and team management.

•An effective team member with strong troubleshooting and problem-solving skills

•Expertise in working in fast-paced and high-tech environments.

•Track record of providing excellent client satisfaction and management of workload.

•Ability to handle a team with minimum supervision from senior management.

•Achievement oriented with good communication & interpersonal skills, an efficient team player.

Technical Skills:

Technology

Manual, Mainframe and Mobile Testing (Test Plan, Test Design, Test Execution and Test Reporting)

Tools

HP Quality Center, Jira, Confluence, Postman, DevOps, RSAT

DBMS

SQL, DB2.

Application / Products

MVC. net, Microsoft AX 2012, MS D365 F&O and MS D365 Business Central, Mainframe Testing.

Educational Qualification

MBA (System Management) from Alagappa University

BE (Computer Science) from Osmania University Hyderabad, AP.

Diploma in Computer Engineering from SBTET Chennai TN.

SSLC from Karnataka Secondary Board.

Employment Summary

Working as Ecommerce and Microsoft Dynamics 365 Test Manager in ZiniosEdge Software Technologies

Duration: Jun 2022- Present

Role: Test Manager

Worked as Ecommerce and Microsoft Dynamics 365 QA Lead in Tekinroads Pvt, Ltd,

Duration: Sep 2017- Jun 2022

Role: QA Lead

Worked as Sr. Test Analyst/Test Lead in Eurogate Technologies Pvt, Ltd

Duration: Jan 2013- Jul 2017

Role: Test Analyst, Sr. Test Analyst, Test Lead

Certifications

Certified in Software Testing from ISTQB (International Software Testing Qualification Board).

ECP certifications (Eurogate Certified Professional) in:

oSoftware Testing Internal

oBanking and Financial services- Level 0

oScrum Alliance – Certified ScrumMaster

oADA Compliance Training

Project Experience

Project #1

Title: Migrating ASP.NET with MVC and Oracle SQL to Shopify Platform (WordPress)

Client: Hammacher Schlemmer

Tools & Technologies: ASP.NET MVC, Oracle SQL, MS D365 Business Central, Azure DevOps, Shopify (WordPress), CMS, Middleware

Team Size: 6

Role: Test Lead

Project Overview:

Hammacher Schlemmer, a U.S.-based online and catalog retailer, migrated its legacy eCommerce platform built on ASP.NET MVC with Oracle SQL and Microsoft Dynamics 365 for Finance and Operations to the Shopify platform (WordPress CMS). The primary objective was to enhance business performance, improve system scalability, and streamline eCommerce operations.

As the Test Lead, I was responsible for overseeing the end-to-end testing effort across the new Shopify platform and integrated backend systems.

Responsibilities & Contributions:

Led and executed end-to-end QA for the Shopify migration project, validating both legacy and newly implemented features.

Tested Finance and Operations modules in D365 including:

oSales & Marketing, Warehouse, Product Information Management,

oInventory, Accounts Receivable, and Accounts Payable.

Validated the payment gateway, Radial credit card fraud detection, and subscription workflows.

Performed cross-browser compatibility testing using BrowserStack to ensure UI responsiveness.

Conducted ADA accessibility testing and pixel validation for compliance and tracking integrity.

Participated in requirement analysis, defined user stories, and created detailed test scenarios aligned with sprint goals.

Executed deployment validation activities, including log monitoring, code drop validation, and production smoke tests.

Verified third-party middleware/API integrations, including:

oVertex (taxation),

oNarvar (order tracking),

oNoibu (error monitoring),

oBetterShipping, Nosto, and other vendors.

Managed order management system testing and ERP system validations in D365.

Built and maintained Azure DevOps dashboards, monitored test progress, and tracked defects.

Sent out release communications, prepared cutover plans, and provided regular project status reports.

Coordinated with onshore and offshore QA teams, ensuring timely delivery and adherence to quality standards.

Project #2

Title Ecommerce

Client Hammacher

Tools & OS ASP.NET with MVC and Oracle SQL, MS D365 Business Central, DevOps

Team Size 7

Role Test Manager

Project Abstract: Hammacher Schlemmer is a US online and catalog retailer. Hammacher was using ERP system for order management and implementing MS D365 Business central to manage Sales, Inventory and Purchases. Handling role of test manager for System testing and System Integration testing of Product creation, Sales order and Purchase order processes using MS D365 Business central.

Led cloud DB migration testing, verifying data integrity and consistency post-migration.

Oversaw SEO testing, Akamai cache validation, and Omniture analytics tracking.

Built and maintained Azure DevOps dashboards, monitored test progress, and tracked defects.

Project #3

Title Ultra Flex

Client Zurich North America, USA

Tools & OS ASP.NET 4.0, C#, IE 11 & Native@Com

Team Size 10

Role Test Lead

Project Abstract: Ultra Flex is a web-based insurance solution used for Policy Management including all transactions like New Business,

Renewal, Audit, Cancellation, Endorsement, Re-instatement etc., of an existing policy.

The business goals for this effort generally seek to reduce operating costs, improve customer satisfaction, deliver enhanced business capabilities and eliminate technical risks by way of integrating diversified processes and applications into one core application.

Ultra Flex automates rating of insurance submissions and thus helps increase accuracy and efficiency in generating premiums.

Project #4

Title Banking Services

Client American Savings Bank, California, USA

Tools & OS ASP.NET 4.0, C#, SQL Server 2008, IE 11.0, DevOps

Team Size 8

Role Test Lead

Project Abstract: Banking Services are developed for both Administrator and Customers.

Banking Services Application manages all types of financial and non-financial transactions like Account Summary, Transfers, Deposits, Cheque Book Requests, ATM Requests, Savings Bank, Current Accounts, Personal Information, etc.

Also, customers can raise requests like Cheque Book, ATM Card and customers will get confirmation through mail from Administrator.

Project #5

Title Promotions Enhancement

Client Hammacher Schlemmer

Tools & OS D365, DevOps, RSAT

Team Size 3

Role Test Lead

Project Abstract: Category level promotions were introduced as part of this project Promotions enhancement. Earlier promo/discount code was being applied to all the items on sales order. Whereas category level promo/discount codes were added in D365 for specific categories or if item price falls above threshold price set. Also, combination of category level and shipping related promo codes were introduced.

Project #6

Title Migrating AX 2012 to Microsoft Dynamics 365

Client Hammacher Schlemmer

Tools & OS AX 2012, D365, DevOps, RSAT

Team Size 6

Role Test Lead

Project Abstract: Hammacher Schlemmer is a US online and catalog retailer. Hammacher was using ERP system Microsoft AX 2012 for Finance and Operations. AX 2012 migrated to Dynamics 365 to improve business performance. Performed testing of Finance and Operations modules (Sales and Marketing, Warehouse, Product information management, Inventory, Accounts receivable, Account Payable etc.) to ensure existing and new features implemented works as expected in both AX2012 and D365 before and after migration of AX2012 to D365.

Roles and Responsibilities

Analyzing and understanding of Business and Technical Requirements.

Designed and documented Test Plans and Test Closure Memo.

Test Scenario identification, test case preparation, performed test case reviews and conducted test case walkthrough with stakeholders for test case sign-off.

Allocation of Test cases to team members and reviewing test results. Raising the defects and tracking to closure.

Involved in smoke, functional, integration, UI, Backend and regression testing.

Maintaining Defect Log: Defect Logging, Re-testing and Tracking using Jira

Handling defect triage calls and daily status calls

Responsible for reporting the progress of the Project everyday with all stakeholders.

Involved in preparation of Requirement Traceability Matrix and trackers like Execution, Observation, Downtime and Exploratory Testing trackers

Testing Live incidents fix and supporting UAT/Live proving team with test data and test execution.

Transferring knowledge to the lower hierarchy of team regarding processes to be carried.

Personal Information

Date of birth : 5th June 1987

Gender : Male

Nationality : Indian

Languages Known : English, Telugu, Kannada and Hindi

Permanent address : 2, L cross, Tavarekere,

Bengaluru- 560029

Contact no : +91-888*******

E-mail : ****.*******@*****.***

Declaration

I hereby declare that the information furnished above is true to the best of my knowledge.

Sathish Kumar K

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