CURRICULUMN VITAE CHARITY LIBADZANI CHIBUDA
Professional summary
I am a dedicated and mature lady with history of meeting company goals utilizing consistent and organized practices. I am also skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. I am a proactive individual with good interpersonal and communication skills that makes it easy for me to communicate with people who have different abilities.
CURRICULUMN VITAE:
PERSONAL PROFILE
Names: Charity Libadzani
Surname: Chibuda
ID Number: 487527001
Date of birth: 17 September 1978
Nationality: Motswana
Gender: Female
Marital status: Married
Hobbies: Reading, listening to music, going to the church and socialising
EDUCATIONAL BACKGROUND
YEAR
SCHOOL
QUALIFICATION
ACHIEVMENT
2014-2016
Association of Business Executives(ABE UK)
Business Management
Diploma
2012
Association of Business Executives (ABE UK)
Business Management
Certificate
1999
Shashe River School
Botswana General Certificate in Secondary Education
BGCSE
MODULES COMPLETED
Entrepreneurship and Business Development
Financial Accounting
Human Resources Management
Managing the Customer Relationship
Marketing Policy, Planning, and Communication
Organisational Behaviour
Quantitative Methods for Business Management
The Business Environment
WORK EXPERIENCE
1.SWITCHBOARD OPERATOR/ RECEPTIONIST
EMPLOYER: MINETECH (PTY) LTD
PERIOD: 2021
Receiving visitors to the organization as the face of the company
Receiving and making calls as directed by the management staff
Making appointments for the management staff
Updating the Time Sheets for the staff
Keeping a register of all received and outgoing registered mail.
Screening and routing calls to the appropriate staff members and management.
Attending to customers queries and refer when necessary.
Performing administrative duties such as printing, making copies, scanning documents, faxing, typing and filling.
2. POST: CUSTOMER SERVICE ASSISTANT
EMPLOYER: Botswana Post
Period: January 2006-May 2014
DUTIES
.Product Promotion
.Stock Control
.Reconciliation of daily financial transactions
.Sales of products over the counter
.Processing Botswana Savings Bank Transactions (deposits and withdrawals)
.Paying Old Age Pensioners
.Selling Electricity Units over the counter (Botswana Power Corporation)
.Receiving Payments for Water bills (Water Utilities)
.Receiving Payments for Botswana Life Insurance (Mosako)
.Receiving payments for School fees (BOCCODOL)
.Processing Western Union transactions (deposits and withdrawals)
.Receiving payments for PPADB
.Renewing Car Licenses
3. POST: ACTING BRANCH MANAGER
Duties
Period: May 2008-May 2014
Relieving the Branch Manager when necessary
.Attend and solve Customer Queries
.Staff supervision
.Reconciling monthly and weekly reports
.Office Management
4. POST: SWITCHBOARD OPERATOR/RECEPTIONIST
EMPLOYER: DIGGERS INN
PERIOD: November 2004-December 2005
Duties
.Customer Service
.Booking Accommodation
.Receiving and Transferring calls
.Assures customers get good and satisfying service
.Dealing with customers enquiries
Receiving guests
PERSONALITY
Self-motivated
Trustworthy
Hardworking
Team player
Time management
Paying attention to details
Excellent communication skills
COMPETENCIES
Strong leadership Skills
People Management Skills
Strategic Orientated
Interpersonal and communication skills
Computer skills
Multi-tasking skills
REFEREES
1. Godfrey Sebele 2. Grace Matshego
Regional Manager Postal Supervisor
Tel 2417910 CELL:73080002
Tel/Cell
Kabelo Ntobedzi
Retail Manager
TEL:3953131/71495512