Project Management Qa Analyst

JAHID GORDON

Q A S O F TWARE E NGINEER

P +27-71-445-**** E *******@*****.*** A

** ********** ******,

Athlone

L LinkedIn

INTRO

EDUCATION

I enable teams to deliver high-quality software faster. As an experienced Test Analyst and QA professional, I've worked in several industries, including long-term insurance, telecom, and web/app development, honing my skills in bug tracking, mobile app testing, test management, planning, and detailed test case creation. I thrive in the fast-paced tech world and am passionate about finding innovative solutions. My analytical approach and focus on efficiency help save development time. I'm experienced with Agile, Scrum, Kanban, and Waterfall methodologies and proficient in tools like Jira, Zephyr Scale, Practitest, and TestCollab. Glendale Senior Secondary, 1990

KEY SKILLS

Leading Teams

Creating and process improvement

Project Management

Test methodologies

Test Analysis

Test Planning

Communication

Analytical Thinking

Web and Mobile Testing

API Testing

COURSES

Project Management Fundamentals

Practical Software Testing

ISTQB Foundation Certificate

Disney Approach to Quality Service

EXPERIENCE

July 2022 - Present

QA Software Engineer TTRO

Design and execute systems to check for issues

Follow the QA Checklist standards for all QA projects Create and document test cases

Perform and document risk analysis

Record test progress and results

Develop standards and procedures to determine product quality and release readiness Drive innovation and streamline overall testing processes Research new tools, technologies, and testing processes Review user interfaces for consistency and functionality April 2021 – June 2022

QA Analyst Bluegrass

Testing websites and mobile applications, on different browsers and physical mobile devise to find issues/bugs

Test plans and reports

Follow the QA checklist of standards for all QA projects Log & track bugs within JIRA and effectively communicate issues to developers Proactively ensure that Project Managers are kept up to date with your work progress Master the various Content Management platforms Bluegrass uses (Umbraco, WordPress), so as Project Managers can ask you for guidance to help answer client queries Complete monthly client Platform Ops (including regression testing), as per agreed SLA client retainers

January 2020 – March 2021

Lead QA Analyst bOnline

Test Analysis

Creatin test plans and reports

Drive the QA effort manual and automation testing

QA process flow design

October 2016 – July 2019

QA Analyst Zailab

Testing of new features and enhancements on Zailab Call Centre Software Writing Test Plans in Practitest

Reporting and tracking of bugs

Story tracking and updating in Jira

Participating in planning and design sessions

Debugging issues where possible

March 2016 – October 2016

Software Test Analyst Test Heroes

Doing Test Analysis

Creating Test plans and reports for clients

Testing of the UDU website

Mobile testing of applications and websites for New Media Publications clients Testing of the Ucook platform

Test lead on implementing an automation framework at Media24 for the Spree website. November 2015 – March 2016

Software Test Analyst iLAB (Vodacom)

Testing of billing systems and integration with various systems Testing and creating Subscribers on ICAP and BSS (MTO) Environment refresh on various applications, PUTTY, System Monitor R5.0 Loading tickets for testing completed on WinSCP

Testing on the internal Vodaview GUI

September 2014 – January 2015

Test Analyst Zen Software

Perform Beta QA testing on new mobile applications and enhancements Perform testing on IOS, Android, tablet and windows devices Provide test estimation when required

Identify, log and bug tracking in Bugzilla

March 2012 – March 2013

Various roles for City of Cape Town EPWP

April 2007 – June 2011

Senior Software Tester Old Mutual Client Service Testing enhancements, changes to the systems and new OM Products Testing on legacy system and OM sites

Lead testing when required

Work with developers, business stakeholders

Do Test documentation

Test estimation

April 2007 – June 2011

Senior Software Tester Old Mutual Client Service Management of the Business System Support Mailbox

Manage the flow of information and the resolution procedures between IT and the business Level 2/3 production support

Identify training needs

Create reports

REFERENCES

Sachin Govender TTRO QA Lead

Cell: 083*******

Tariq Essop Former TTRO Chief Engineering Architect Cell: 072*******

Mark Hawkins Bluegrass Digital Ops Manager

Cell: 076*******

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