Project management

ISIAH (IKE) GOCHETT

Metro Atlanta, GA – 770-***-**** – ********@*****.*** – https://linkedin.com/in/ike-gochett-5150a345 PROFESSIONAL SUMMARY

A seasoned professional with over 20 years of experience in logistics, operations, and project management. Possesses a self-starter attitude and works well in both an independent and collaborative environment. Accustomed to working in fast paced settings that require an entrepreneurial leader with aptitude for implementing vision to ensure organizations are positioned to support superior client and customer relationships. Has experience in market and technical research as well as strategic planning. Previously worked as a Process Management Team Leader that supported AT&T Network Organization in achieving the Malcolm Baldrige Quality Award in 1992. Possesses managerial skills including team development, process management, and customer service. Currently seeking a remote position in one of the following roles: Business Operations, Provider Contracting Advisor, Medicare Provider Contracting Lead Analyst; Customer Service Advocate; and Technical Support Advocate. CORE COMPETENCIES

PROFESSIONAL EXPERIENCE

APPLE COURIER

Independent Courier Operator

• Competed for premium client pick up and delivery opportunities.

• Created and followed daily delivery schedules to meet the demands of multiples clients.

• Planned and met on-time delivery requirements to ensure customer satisfaction. Atlanta, GA

2011-Present

SCHNEIDER NATIONAL BULK TRANSPORTATION

Independent Chemical Bulk Truck Operator

• Coordinated logistics for daily and weekly nationwide shipping and delivery services.

• Optimized on and offloading processes using air and pump chemical delivery systems in various environments.

Reserve, Louisiana

2007-2011

Portfolio/Process

Management

Business Development Leadership Logistics and Operations Marketing Workflow Design Sales and Account

Management

Business and Systems

Integration

ASCENSION INTEGRATION TECHNOLOGIES

Director of Operations, Marketing, Sales and Account Management

• Generated national sales leads to secure and advance new business opportunities.

• Resolved customer operational concerns and issues with, installation vendors, engineering design, and plant protection services.

• Negotiated with commercial property managers to secure agreements for the implementation of company technology.

• Established and executed a plan for video digital advertising strategy. Atlanta, Georgia

2002-2007

KMC TELECOM / KNT NETWORK TECHNOLOGIES

Vice President/ Director

• Created strategic partnerships between Telecom, telecommunications construction contractors, and material suppliers to aid in business development.

• Oversaw a budget of $200 million and managed over 100 technical resources including construction operations, site acquisition activities, and engineering operations.

• Developed and enacted a program management plan for the deployment and operational implementation of Fiber Optic Systems in 30 Cities.

• Negotiated contracts for the acquisition of terminal buildings and equipment and finalized critical schedules for the start and completion of proposed projects. Atlanta, Georgia

1998-2005

AT&T

Manager, Infrastructure Process Management- Nationwide Support

• Managed nationwide quality and process management teams tasked with reducing costs and implementing quality management standards.

• Harmonized and implemented a nationwide quality standard for building operations and critical performance measurements.

Atlanta, Georgia

1997-1998

National Telecommunications Operations Manager

• Oversaw the negotiation and execution of numerous vendor contracts.

• Worked with various construction engineering divisions to assure that buildings met all operating standards.

• Created and led team building exercises to help foster communication between different business units.

Atlanta, Georgia

1994-1997

EDUCATION & TRAINING

Manager, Major Sales Markets

• Supervised sales and technical support teams to provide product and systems implementation support for major market sales organizations.

• Assisted senior managers and their technical groups with the delivery of corporate human resources polices and procedures.

Charlote, North

Carolina

1993-1994

Network Operations Manger

• Managed 250 supervisory and technical resources responsible for maintenance and delivery of long distance voice and data services in the Southeast.

• Developed and implemented corporate directives to reduce workforce size and deploy more efficient systems and technologies.

• Implemented optical fiber transport systems and high capacity digital switching systems.

Columbia, South

Carolina

1988-1993

Network Operations Technician

• Assisted in provisioning, service delivery plans, and repair digital data services.

• Collaborated with other technician specialists to perform power systems maintenance activities

Birmingham, Alabama

LasVegas, Nevada

1969-1988

UNITED STATES AIR FORCE

Radio and Systems Communications Technician

• Supervised telecommunications microwave systems operations.

• Conducted special private systems surveillance and repair operations Multiple Locations

1965-1969

FAIRLEIGH DICKINSON UNIVERSITY

B.S Business Administration and Marketing

Madison, New Jersey

1976-1978

GEORGE WASHINGTON UNIVERSITY

Project Management Certification Program

Somerset, New Jersey

1996

Contact this candidate