Customer Service High
Resume:
Thomas
Bailey
*******@***.***
Experience
Train Conductor - National Railroad Passenger Corporation Amtrak
May 7987 - May 2025
o Responsible for the safety of passengers and crew members travelling on trains along the Northeast Corridor.
o Responsible for maintaining the on-time performance of the train schedule along with the safety of passengers and crew.
o Collect revenue from passengers and ensure the manifest the of train is accurate. o Provide leadership, mentoring and guidance to new train crews. r Qualified on physical characteristics from New York to Washington, along with Sunny Side Yard. r Perform scheduled yard work in switching operations with various types of locomotives and train cars.
o Ensure compliance with various regulatory agencies. Education
Boys & Girls High School, Brooklyn, NY
Graduation - June 1981
Skills
Customer Service
Organization
Management
Problem-solving
Communication
Time Management
Additional
Amtrak President Service & Safety Award - 2000
Smart Local Union 1370 President 20L0 - 2025
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