Store Manager Assistant

Melea Hammett

Dickinson, TX

Professional Summary

I am a dedicated and dependable employee who takes my job extremely seriously . I have been in the customer service/retail business for over 20 years and have a lot of experience dealing with customers….either happy customers or customers with complaints….and know how to solve conflict resolution so that the customer leaves the store happy and satisfied, which means they will come back. Without happy customers….the store is making no income so I do whatever it takes to make the unhappy customer a regular. I have been all over the spectrum from the bottom as retail associate to as high as Assistant Store Manager and am willing to do whatever you need me to do. My last 3 jobs I have been Assistant Store Manager and I intend to be long term and do whatever it takes to go above and beyond to get the job done just like the manager wants it. Work Experience

Retail Associate

Ross Dress For Less-Kemah, TX

November 2021 to October 2022

Worked front end register, worked fitting room, sales floor, helped the stocking crew on truck days. Maintained the store and helped customers

Assistant Store Manager

Dollar Tree-Kemah, TX

October 2016 to October 2021

I was the store managers assistant and when she wasn’t there I had to be her. From opening the store in the morning, having up to 3 cashiers per shift. Unloading every truck we got and stocking the merchandise. Checking in vendors who were bringing in merchandise. Recovering the entire store, making it look I shopped. Helping all customers and even unhappy customers. Solving the problems the unhappy customers had so they would return to our store. Making 2bank deposits a day and taking the money to the bank. Closing the store at night

Assistant Store Manager

Dollar General-Bacliff, TX

November 2012 to August 2016

Basically the same thing as Dollar Tree just minor differences within each company. Education

Some college in Basic requirements

University of Oklahoma - Norman, OK

August 1996 to May 2000

Mainly basic requirements

High school graduate in Basic requirements

Elmore City High School - Elmore City, OK

August 1992 to May 1996

Graduated with a diploma