Customer Service P E
Resume:
English
Arabic
A challenging and rewarding position that can utilize my training, skills and
experience
in flight’s attendance, airport customer service and flight operation. Very patient about teaching and coaching kids a new skills learning more and more activities at the classroom, coaching is my target. O B J E C T I V E
C O N T A C T
W O R K I N G E X P E R I E N C E I N S C H O O L
E D U C A T I O N
C O M P U T E R S K I L L S
L A N G U A G E
Substitute teacher for 6 months .
Coach for tennis for a year.
Substitute teacher
Basic hostess training course.
Initial flight attendant safety training and CRM training course. AACORN System training course.
*******.******@*****.***
1317 Cantlemere st.Wake Forest,NC
27587
Microsoft word
Excel
Power point
Google form
PE Teacher
AMER
SHAIMAA
HELWAN UNIVERSITY — Cairo, Egypt.
BS in Physical and Sports Education.
T R A I N I N G E X P E R I E N C E
T R A N S L A T I O N E X P E R I E N C E
4 years experience in translate from Arabic to English to refugees and English to Arabic and help non brofit organizations in medical appointments and many more sources in translation such as; filling applications going with them to immigration appointments or telephone appointments with there lawyers.
Secretary 4-2006 to 4-2007
Responsible for filing and appointments arrangements Misr Travel Company
Data entry 4-2007 to 4-2008 Responsible for customers’ database. Sales and Marketing associate 4-2008 to 5-2009 Responsible for selling flight tickets.
Saudi Arabian Airlines
Flight attendant 5-2009 to 5-2012
Responsible for passengers’ safety and service.
United State Postal Service
Casual Mail Handler 11-2015 to 01-2016 Responsible for Separates all classes of mail.
Culls, faces, and cancels mail.
Loads, unloads, and moves bulk mail. Empties mail from mail containers (bags, hampers,etc.) and loads mail into mail
containers. Performs other duties incidental to the moving and processing of mail and related mail handling equipment.
In addition, may perform other miscellaneous duties, as assigned. Exercises normal protective care for equipment and materials used. Exercises a normal regard for the safety of self and others.
Operates equipment assigned to the jurisdiction of the Mail Handler Craft. American Airlines
Customer Service Representative and Sales 10/2022 to Present Responsible for Managing incoming calls and customer service inquiries. Generating sales leads that develop into new customers. Identifying and assessing customers needs to achieve satisfaction Making reservations, rebooking a flight.
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P R O F E S S I O N A L E X P E R I E N C E
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