Customer Service Data Entry

Daniel Dave Martin

*** * *** * *******, ID. 208-***-**** *************@*****.***

Dependable, friendly, confident a dedicated to achieving the highest quality of customer service, understanding the importance of deadlines and pressure. I am a self-starter that possesses great skill, enthusiasm, and care with leadership ability. In conjunction with being very detail- oriented, I am a highly motivated individual.

CORE COMPETENCIES

Bilingual in English and French Computer Security Windows Office

BLS / ACLS Certified Multitasking Excel

Lifeguarded Experience 4 yrs. Punctual Great Communicator PROFESSIONAL EXPERIENCE

Melaleuca Inc. / Rexburg ID Oct 2002 – June 2007

French Call Representative / Data entry

• Processed 10,000 sheets of paper into computer system without any errors.

• Recorded over 20,000 data information pages within three days.

• Planned, organized, and executed the Melaleuca Freedom Celebrations for 2 years.

• Key member in Mitt Romney’s fundraiser sponsored by Melaleuca. Center Partners / Idaho Falls ID June 2007–June 2009 French Call Representative for SONY /SCEA (Sony computer entertainment of America)

• Translated French calls for Play Station 3 home system console.

• Diagnosed consumers’ issues’ within the first minute of a call.

• Never got a negative feedback from a customer.

United States Navy / Great Lakes IL June2009–Sept 2012 Hospital Corpsman

• Boot Camp Chicago Illinois

• Hospital Corps School (EMT FIRE FLOOD LIFE SUP).

• FMTB 29 Palms

Mountain View Hospital June2009–Sept 2012

Lifeguard

• Monitored Pool and Hot tub

• Helped in physical therapy pool for over 60 patients

• Swimming / First aid Instructions for 180 students EDUCATIONAL BACKGROUND

Madison High School, Rexburg ID Grad 2000

• Honor Student

• 3.8

Brigham Young University Grad 2005

• Computer Science / IT

• 3.9

Navy Hospital Corps School Grad 2010

• Certified Hospital Corpsman for United States Navy

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