Operations Manager
Resume:
MARY LUZ GEM SISON-FLORES, FSCO
OPERATIONS MANAGER - BAKED GOODS MANUFACTURING
+63-926******* ***********@*****.***
Bacoor City, Cavite Philippines
EDUCATION
Master in Business Administration
Cavite State University
2015 -2019
Bachelor of Science in Chemistry
Polytechnic University of the Philippines
June 2000 - April 2004
TRAININGS
Basic Food Safety for Food Handlers
HACCP Principles and Practice
Food Safety Compliance Officer
Food SHAP
July 22-27, 2024
Food Fraud and Food Defense
Glenwood Technologies Intenational
Inc.
July 27, 2022
How To Become An Effective
ISO 2001: 2015 Document Controller
Philippine Trade and Training Center
October 12, 2018
HACCP AWARENESS
Philippine Trade and Training Center
September 10-11, 2018
Quality Management System Awareness
Philippine Trade and Training Center
March 13, 2018
Qualified Person in Regulatory Affairs
Food and Drug Administration
Acasia Hotel Alabang, Muntinlupa
October 20-21, 2016
HACCP/GMP/ PREREQUISITE PROGRAM
TRAINING
VGCI, Las Pinas
by Mr. Manuel Arboleda
September 13-14, 2026
WORK EXPERIENCE
Operations Manager
Jonis Delightful Bakery Inc.
December 9, 2024 - Present
Responsible for the overall operations of the commissary. Meeting with existing and prospective clients. In- charge in the product development and product costing.
Commissary Head
TJ Enterprises Inc. - Daisee’s Bakeshop
August 22, 2023 – Oct. 31, 2024
Responsible for leading and directing the Warehouse, Production, Dispatching and QA section of the bakeshop commissary. Responsible for Research and Development functions such as product improvement and new product development. Commissary Manager
Muchi Global Holdings Inc - Butternut Bakery Manila August 23, 2022 - August 20, 2023
Handles Production, QA, Warehouse and Logistics.
Responsible in some Research and Development functions such as product improvement, shelf life study and product costing. Quality Control /Quality Assurance Manager
ELJIN Corporation
March 1, 2022 - June 15, 2022
Handles and lead Quality Control Staffs.
Responsible for conducting process analysis and investigating the root cause/s of non- conformances and customers complaint.
Ensure compliance to the set standards.
Quality Assurance Manager
JapanBaking Inc. - Kumori Philippines
April 29, 2019 - February 17, 2022
Head of the Quality Assurance Department. Responsible in leading and directing QC and QA staffs. Responsible for the overall implementation of the Quality Assurance System of the company. Conduct GMP and food safety awareness and refresher training to all the commissary staff. Conducts store visit and audit. Investigate and do corrective action to non-conformances.
Document Controller/PCO
Village Gourmet Company Inc
Document Controller/ PCO - September 8, 2018 - April 26, 2019 Quality Officer December 2015 - September 7, 2018
Research & Development Specialist -November 11, 2013- December 2015 Responsible for product development and product improvement when I was a Specialist Company representative during customer, regulatory and certification audit. I also serve as the HACCP Document Custodian. And I was also trained to be the PCO of the company.
Quality Assurance Officer -
Vivanica Foods Inc ( Baked Goods Manufacturing)
July 2, 2009 - March 31, 2012
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