Entry-Level Customer Service
Resume:
Elkton MD, *****
**************@*****.***
Ashante G. Massey
SUMMARY
Adaptable and quick-learning individual with a strong work ethic seeking an entry-level office position. Eager to take on new challenges and responsibilities in a fast-paced environment. Possesses excellent problem-solving skills and a willingness to learn new software and procedures.
EXPERIENCE
CITI Bank, New Castle DE — Public Sector
August 2024 - Current
●Secure handling and processing of sensitive client documentation.
●Maintain meticulous records of document processing activities, utilizing internal tracking systems and databases.
●Streamline document workflows by identifying opportunities for processing.
Burger King, Elkton MD — Team Member
February 2024 - September 2024
●Provided exceptional customer service to over 50 customers daily, including greeting, order taking, and payment processing.
●Maintained a clean and sanitary environment for customers and staff by diligently cleaning and sanitizing all surfaces in the dining room.
●Strictly adhered to all health, safety, and hygiene standards to ensure food safety and prevent product contamination.
Amazon Warehouse, North East MD — Janitorial Maintenance
July 2021 - July 2022
●Provided comprehensive guidance and support to clients, ensuring their needs were met and que
●Managed the flow of information by efficiently sorting, distributing, and reviewing daily reports.
●Demonstrated flexibility and adaptability by readily undertaking a variety of tasks and projects as assigned by management.
EDUCATION
Elkton High School, 110 James St, Elkton, MD 21921 — Diploma
SEPTEMBER 2019 - JUNE 2021
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