Call Center Agent

****

**** - ****

**** - ****

Neliswa P. Maxam

164321 Brits street Daveyton extention 2 1520

066******* ********@*****.*** ********@*****.***

Objective

Dedicated customer service representative with 4 years of experience in providing exceptional support and resolving customer issues promptly. Skilled in CRM software and effective communication. Seeking a role in a customer-focused company where I can utilize my skills to enhance customer satisfaction and retention.

Education

Unisa

ABET teaching

68

Experience

Woolworths

Till operator

I worked with customers and rendered a service to the customer paying for a product Call center agent

I was a call center agent working under African bank. my just was to be a debt collector for customers who owe their account and make arrangements

Skills

Computer studies

Project

Working with children

ECD project working with children with special needs in their special school. I work with them for a month in school in Potchefstroom. it is not easy to work with this kids but I have learned a lot and learn they are all different in their own way but a humans who need a lot of support Language

English

Afrikaans

Zulu

Certification

Abet teaching complition certificate

I was studying teaching for adults ..leaning towards a ECD teaching degree. This certificate works towards to help elderly person further their studies or upgrade what ever they studied

Contact this candidate