Sr Test Lead

Keya Ghosh

San Ramon, CA 773-***-**** ******@*****.***

Professional Summary

Experienced QA professional with over 15 years in manual and automated software testing, system validation, and QA leadership across healthcare, life sciences, and technology domains. Proven ability to work with product managers and development teams to clarify requirements and deliver high-quality software solutions. Strong analytical, critical thinking, and problem-solving skills with a hands-on background in SQL, bug tracking, test case creation, and UAT.

Core Skills

Manual & Automated Testing End-to-End Test Case Development Functional & Regression Testing SQL Querying Cross-Functional Collaboration Bug Reporting Agile & Scrum Test Data Management System/Application Testing Jira Zephyr Postman Python

(basic) JavaScript (basic) Healthcare Domain Knowledge Communication Analytical Thinking QA Documentation UAT Execution

Professional Experience

• QA Lead Consultant

Genentech – San Francisco, CA Jan 2021 – Feb 2024

- Collaborated with product and IT teams to define solution requirements and align QA strategies.

- Created and maintained end-to-end test cases and test data across various environments.

- Executed manual and automated functional/regression test cases; identified and documented bugs.

- Led a global QA team; oversaw testing processes in FDA-regulated systems.

- Delivered real-time QA metrics through dashboards and KPIs.

- Supported cloud migration to AWS ensuring secure data handling and integrity.

- Performed API and performance testing; participated in defect triage and resolution meetings.

• Senior Software Quality Analyst

Multiplan (Claritev) – Chicago, IL Nov 2013 – Dec 2020

- Led cross-functional QA teams for web, mobile, and backend systems testing.

- Developed and executed test plans, test cases, and managed defect documentation.

- Worked closely with architects and product stakeholders to ensure feature readiness.

- Performed regression, UAT, and disaster recovery testing; participated in Agile ceremonies.

- Used SQL to validate backend data and business logic across healthcare systems.

• Lead Functional Analyst

Acxiom Corp – Chicago, IL Jul 2010 – Oct 2013

- Directed QA planning and strategy for distributed teams.

- Gathered requirements and translated them into testable scenarios.

- Managed full QA lifecycle including planning, execution, and reporting.

- Led testing efforts for front-end, backend, and mobile solutions.

• Quality Systems Engineer

GE Healthcare – Chicago, IL May 2009 – May 2010

- Coordinated project timelines and deliverables across stakeholders.

- Created UAT plans and validated software against business requirements.

- Developed and managed functional specification documentation. Education & Certifications

Certified Scrum Master (CSM) – Scrum Alliance

AWS Certified Cloud Practitioner – Amazon Web Services Diploma in Information Systems Management – Aptech Computer Systems Bachelor of Science in Chemistry – University of Mumbai Tools & Technologies

Jira, Zephyr, Selenium, Postman, SQL, Oracle, TestNG, Cypress, JavaScript, Python, AWS, Swagger, MS Office

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