Delivery Program Manager, PMP, Multi Cloud architect, Cyber security

Kishore Kumar Punuru PMP®, SCPM®, CSM®, IIM A®

Phone: 647-***-****, ***********@*****.***, www.linkedin.com/in/kishorepunuru

Mississauga, Ontario

Summary:

Seasoned Technical and Business Savvy Project, Delivery and Program Management professional with 15+ years of success leading complex, multimillion-dollar initiatives in IT, Infrastructure and Operations.

Core Competencies:

Agile / Waterfall / Hybrid Methodologies

Program and Project Lifecycle Management (Initiation to Closure)

Budgeting and Cost Control ($100K-$100M+)

Business acumen across Telecommunications, Insurance, Banking and Healthcare

Stakeholder and Vendor Management

Contract negotiation and Procurement

Risk Mitigation and Issue Resolution

Regulatory Compliance

Resource Planning and Leadership

Change Management

Executive Reporting and Communication

7 years of onsite experience in Canada, USA and Europe

Managed projects in latest technologies Azure/AWS/GCP Cloud Migration, Power BI, DevOps, Selenium, Automation, Modernization, Salesforce, Data analytics, AI/ML and Cyber Security.

Professional Experience:

• Delivery Manager in Rogers/Shaw Cable Systems from Nov 2024 to July 2025, Canada

• Project Manager in WCB from Sep 2023 to Mar 2024, Canada

• Program Manager/Delivery Manager in NTT Data from Feb 2022 to Feb 2023.

• Entrepreneur for Kions and Pioneer from March 2020 to Jan 2022.

• Project Manager in Capgemini from Jan 2017 to Feb 2020.

• Product Manager, Scrum Master for Polaris from Dec 2013 to Jan 2017.

• .NET lead, Developer and Production Support, TCS from Sep 2007 to Feb 2013.

• .NET Developer for Siemens from Nov 2005 to Aug 2007.

Tools & Technologies:

Project Portfolio Management tools: MS Project, Smartsheet, Monday.com, ServiceNow

Agile Management tools: JIRA, VersionOne, Confluence, Clarity

Experience in MS suite: Word, Excel, Visio, Project, SharePoint, PowerPoint, OneDrive, CoPilot

Collaboration tools: Microsoft Teams, Zoom, Slack,

Data Visualization tool: Power BI

DevOps: Linux, Jenkins, GIT, Docker, Terraform, Ansible, Python, Kubernetes, SQL, Microservices, Containers and Serverless Components

Cloud computing: Multi Cloud Architect, AWS, GCP and Azure DevOps

Cyber Security: Splunk SIEM, XDR

Education:

Exec. MBA from Indian Institute of Management Ahmedabad (IIM A)

Master’s degree in information systems (MSc (I.S))

Bachelor’s Degree in computer applications (B.C.A)

Professional Experience:

Delivery Manager Rogers/Shaw Cable Systems - Canada Nov 2024 – Jul 2025

Team size: 14 Value: $7mn Program: Cloud Automation

Description: Managed the delivery of a large-scale Azure cloud transformation initiative, overseeing migration of enterprise applications and infrastructure from on-premises data centers to Microsoft Azure using a multi-cloud strategy to include AWS and GCP. The program aimed to modernize IT operations, improve system resilience, reduce costs, and enable DevOps adoption across the organization.

Roles and Responsibilities:

End-to-end ownership of Azure cloud delivery including program planning, stakeholder management, and execution across multiple workstreams.

Delivered on time and 15% under budget, while improving application performance and reducing infrastructure costs by 25%.

Directed cross-functional teams including cloud architects, DevOps engineers, application SMEs, and security leads to ensure successful delivery of infrastructure and application migration.

Defined and tracked KPIs, delivery milestones, and risk mitigation plans, ensuring alignment with client goals and timelines.

Coordinated with Microsoft and third-party vendors for solution design, licensing, and escalations.

Established governance frameworks and regular cadence for steering committee updates, RAID log maintenance, and change control.

Oversaw implementation of Azure DevOps, infrastructure automation via Terraform/ARM, and adoption of Azure-native services (App Services, Functions, Storage, Azure SQL).

Ensured compliance with cloud security, data residency, and regulatory standards such as HIPAA/GDPR (where applicable).

Project Manager Workers Compensation Board (WCB) - Regina, Canada Sep 2023 - Mar 2024

Team size: 9 Value: CAD2mn Project: Azure Cloud Migration

Description: Led the delivery of a strategic enterprise initiative to migrate business-critical applications and infrastructure from on-premises data centers to Microsoft Azure. The objective was to enhance scalability, reduce operating costs, improve disaster recovery, and support business continuity planning.

Perform Agile ceremonies such as daily stand-ups, sprint planning, sprint reviews, and retrospectives

Owned the end-to-end delivery of the cloud migration program, including scope definition, planning, execution, and handover to operations.

Coordinated with cloud architects, infrastructure teams, application owners, and cybersecurity teams to develop and execute the migration strategy (Lift-and-Shift and Re-platform approaches).

Defined and managed the program roadmap, budget (~$2 million), resourcing, and delivery milestones across multiple application towers.

Established project governance, chaired steering committee meetings, and provided regular status reporting to C-level stakeholders.

Oversaw assessment of current state, TCO analysis, workload prioritization, and cloud readiness for 100+ applications.

Managed delivery of Azure-native landing zone setup including VNet, NSGs, ExpressRoute, RBAC, Azure Policy, and monitoring tools.

Achieved successful migration with zero major outages, a 30% cost reduction, and improved system resilience and scalability.

Exhibit strong problem-solving skills to swiftly identify and implement solutions

Program Manager/Delivery Manager NTT Data - Bangalore Feb 2022 - Feb 2023

Team size: 14, Program value: USD 11mn, Customer: UPS, Novelis and Arlo

Project: Architectural suggestions

Description: United Parcel Services (UPS) project is architectural suggestions for improvements in the customer IT Landscape.

Novelis project is data orchestration and performing ETL operations leveraging Azure Data Factory. Extracted data from Microsoft SQL and generated reports using Power BI, data visualization tool.

Able to effectively influence, particularly at senior levels internally and externally within the engineering organization

Advise on best practices for architecture, design, and deployment.

Demonstrated success in fostering a culture of collaboration and effective communication, demonstrating strong leadership and interpersonal skills

Lead and manage a team of Solutions Architects who deliver on-prem modernization, cloud migration and application modernization projects for our clients.

Possessed a strong ability to grasp complex technical concepts and facilitate communication between technical and non-technical stakeholders

Demonstrated a data-driven approach to project management, including building tools, workflows, custom work intake processes, and estimation models

Collaborate with the pre-sales and business development team to identify and solution new opportunities and to grow project delivery services portfolio

Proficient in collecting and analysing data to drive stakeholder buy-in

Experience coaching Agile teams in hybrid work environments

A familiarity with Google Apps, JIRA, and Confluence

Experience working in an organization that has scaled quickly

Excellent communication skills, both verbal and written.

Stay updated with latest trends in cloud technologies, such as Azure, AWS, GCP, application modernization, Automation and AI.

Entrepreneur Pioneer and Kions, Bangalore Mar 2020 - Feb 2022

Project: E-Commerce Portal, Team size: 30, Program Value: USD 16mn

Description: Developed an entire e-commerce B2C portal with ability to view the product catalog, order online, pay electronically and track the delivery of the product to their doorstep.

Manage changes to the project scope, schedule, and costs using a structured change control process.

Communicate changes to all relevant stakeholders and update project documentation accordingly.

Ensure all project deliverables are completed and meet acceptance criteria.

Conduct a project review and document lessons learned.

Facilitate the formal closure of the project and ensure all contractual obligations are met.

Foster a collaborative and positive team environment.

Provide mentorship and professional development opportunities for team members.

Ensure the project adheres to organizational policies, procedures, and regulatory requirements.

Implement project governance frameworks and ensure compliance.

Build and maintain strong relationships with clients.

Ensure client satisfaction through effective communication and delivery of project objectives.

Project Manager Capgemini Jan 2017 to Feb 2020

Customer: Chubb Insurance, USA, Program: DevOps Program, Team size: 24, Program value: USD 21mn

Role: Agile Coach (Scrum and Kanban), Period: Sep 2018 to Feb 2020

Description: DevOps implementation under automation in Agile SAFe methodology

Solution Environment: Jenkins, GIT, Docker, Terraform, Ansible, Python, Kubernetes, SQL, Azure DevOps

Responsibilities:

Facilitate Scrum events like Program Increment, Sprint Planning, Daily Standup and Reviews.

Identify and remove obstacles hindering team progress.

Ensure the team follows Scrum practices and understands roles.

Encourage creativity and improvement within the team.

Assist in managing the Sprint Backlog.

Promote open communication within and outside the team.

Track Sprint progress using metrics like burndown charts.

Resolve conflicts and encourage constructive resolutions.

Customer: Zurich Insurance, UK, Program: Lemon Program, Team size: 45, Program value: USD 54mn

Role: Engagement Manager and ITIL support, Period: Sep 2017 to Aug 2018

Project Description:

Lemon Program, Implemented in latest technologies of Cloud Computing in Agile Methodology. Implemented migration of existing projects in a lift and shift model and Improve and Move model. Migrated MySQL instance from on-premises to CloudSQL in GCP using DMS

Responsibilities:

Transition the Program and projects from another Vendor

Recruit and onboard the performing team

Ensure the team has required knowledge, skill set and secure approvals for steady state

Assist in managing the Sprint Backlog.

Promote open communication within and outside the team.

Track Sprint progress using metrics like burndown charts.

Resolve conflicts and encourage constructive resolutions.

Encourage continuous improvement in processes.

Stay updated on Agile and Scrum best practices.

Shield the team from external distractions.

Facilitate communication between the team and stakeholders.

Work with teams to deliver successful cloud projects.

Customer: HSBC, UK (Banking), Vanguard (Canada)

Project: Enhanced Admin Report for Vanguard + Earth and Moon Programme

Role: Project Manager, Team size: 15, Program value: USD9mn, Duration: Jan 2017 to Aug 2017

Project Description: Vanguard: Develop an enhanced admin report for Vanguard which depicts the entitlements available for the customer.

Earth and Moon: Regulatory requirement to partition the payments operations in to Ring Fence Bank (for UK only) and Non-Ring Fence Bank (for Rest of the world).

Responsibilities:

Prepared project plans in synch with Roadmap and implement them.

Steered group meetings with project stakeholders.

Performed Risk identification, analysis and mitigation planning

Did Resource Management.

Delivered as per committed schedules

Enhanced quality of the project and improved productivity of the team

Management consulting and perform required activities

Customer: Nationwide Insurance, US (Insurance), Product: Insurance Claims Product Implementation, Role: Scrum Master, Team size: 30, Program value: USD 25mn, Duration: July 2015 to Jan 2017

Project Description: Implement Claims Product in the customer environment and drive change requests based on the customer needs. Got new Production Support contract valued $1,82,400 per annum as new additional recurring revenue from the customer. Delivered $59,103 value CRs in Feb 2016. Delivered $48,672 value CRs in Dec 2015. Got Maintenance contract renewal worth $179,200 from Dec 2015 through Dec 2016. Box-7 to Box-9 implementation priced $30,000. July Release CRs worth $96,000 delivered.

Responsibilities:

Guide and facilitate Scrum events like Sprint Planning and Reviews.

Identify and remove obstacles hindering team progress.

Ensure the team follows Scrum practices and understands roles.

Encourage creativity and improvement within the team.

Assist in managing the Sprint Backlog.

Promote open communication within and outside the team.

Track Sprint progress using metrics like burndown charts.

Resolve conflicts and encourage constructive resolutions.

Encourage continuous improvement in processes.

Stay updated on Agile and Scrum best practices.

Shield the team from external distractions.

Product: Underwriting Workstation (UWX) - Product Development

Role: Product Manager, Team size: 30, Program value: USD 10mn, Duration: Dec 2013 to June 2015

Project Description: Develop underwriting workstation to address needs of Insurance market in the area of assessing risks and calculating premiums for various lines of Business

Responsibilities:

Prepared product plans in synch with Roadmap and implement them.

Steered group meetings with product stakeholders.

Performed Risk identification, analysis and mitigation planning

Did Resource Management.

Delivered as per committed schedules

Enhanced quality of the product and improved productivity of the team

Did presentations to the Product owner on the new releases

Presented product status, road map and plan to the C-level management

Customer: Silicon Valley Bank, US,Role: Production Support Engineer, Duration: July 2012 to Nov 2012

Solution Environment: MS Dynamics CRM and other applications support

Customer: Bank Of America, US.,Project: Enterprise2Enterprise automation, Role: .NET Developer

Team size: 19, Duration: Jan 2012 to Jun 2012

Solution Environment: C#.NET, ASP.NET, WSS, WCF, SOAP and SqlServer.

Customer: Humana Inc, US (Health Insurance), Project: Account Manager, Role: .NET Developer

Team size: 8, Agile Methodology, Duration: Feb 2011 to Dec 2011

Certifications:

Project Management Professional (PMP)

Stanford Certified Project Manager (SCPM)

Certified Scrum Master (CSM)

Trained in ITIL 4 foundation

PMI Certified: Generative AI Overview for Project Managers

Trained in PgMP (Program Management Professional)

Google Cloud Certified Cloud Digital Leader

Microsoft Certified: AZ-305 Azure Solutions Architect Expert

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