Customer Service A
Resume:
Julissa Marbella Calderon
Franklin, TN 37064
**********************@*****.***
OBJECTIVE
Seeks an opportunity to utilize sales and persuasive expertise to exceed sales targets and convert prospective clients into repeat customers in a challenging workplace, flexible, determined, and innovative salesperson looking for opportunities to grow as a customer service, sales professional EDUCATION
UNITEC, Honduras
2018 Degree: Foreign Affairs with International Business EXPERIENCE January 2019 – June 2022
CRC Global Solutions, Louisiana NOLA
In charge of all Imports, customers, accounts. I worked in different departments: sales department, dispatcher, brokerage, transportation, and warehouse.
• Transportation department: I used to do imports and exports, customer service, scheduling appointments, answering the phone, answering emails to customers, freight forward, move containers from one location to another, do iterinary for drivers, route them.
• Brokerage department: offered loads to carriers for low price in order to get good percent of margins, close deals through the phone, do set ups of the company’s, make appt with warehouses, answering emails to the customer,
• Warehousing: make appointments for customers, brokers, carriers, do different kind of reports. Taziki’s Restaurant, Franklin TN. May 2023 – March 2024 In charge of the front of the restaurant. I welcome our customers. Some days I am the cashier and other days I am in the kitchen.
SKILLS
• Strong customer service qualities
• Problem Solving
• Strong Leadership Skills
• Effective communication skills
• Bilingual in Spanish, English and Portuguese
Western Express LLC April 1st - Present
• Brokerage department: offered loads to carriers for low price in order to get good percent of margins, close deals through the phone, do set ups of the company’s, sales through emails as well.
• Main focus sales the loads to drivers very cheap to get profit.
Contact this candidate