Hr Generalist Customer Service
Resume:
Profile: Highly driven and detail-oriented HR Generalist with over 2 years of hands-on experience in human resources and employment law, complemented by 3+ years in administrative support and customer service. Proficient in HR compliance, record-keeping, confidential data handling, and employee relations. Skilled in Microsoft Office, Salesforce, and Asana. Dedicated to supporting organizational goals and fostering a positive, legally compliant workplace. Experience: HR Generalist Intern, CSUDH ASI; Carson, CA – Present Assist with job postings, resume screening, and coordinating interviews. Support onboarding and orientation processes for student employees. Maintain and organize confidential employee files and HR records. Help ensure ASI’s HR policies and practices remain compliant with university and state guidelines. Aid in planning and executing employee engagement activities and training. Participate in updating job descriptions, tracking employee evaluations, and analyzing HR data. Assist with benefits administration and payroll coordination as needed. Administrative Assistant, H&R Block; Rockville, MD – 2024 Provided administrative and scheduling support to a team of tax professionals.Handled sensitive client information in compliance with company policies.Created reports and maintained organized and confidential records. Ensured smooth office operations and a positive client experience. Senior Hospitality Agent, Sonder USA; Georgetown, DC – 2022-2024 Managed internal and external communications using Asana and Salesforce. Maintained accurate records and processed transactions efficiently. Addressed guest needs, managed escalations, and promoted additional services to boost revenue. Collaborated with cross-functional teams to enhance operational workflows.
Lead Marketing Coordinator, Rockville, MD – 2021-2022 Planned and executed up to 60 promotional events daily. Designed unique marketing campaigns to boost business engagement. Monitored performance metrics to improve outreach strategies. Education: Master of Human Resource & Employment Law (MHREL) Arizona State University – Phoenix, AZ 2025
Bachelor of Business Administration – Marketing
Howard University – Washington, DC 2022
Satyrah
Huggins
4205 Riviera Dr, Corona,
CA 92883
**********@*****.***
Core Competencies: Human Resource Support, Employment Law & Compliance, Employee Relations, Confidential Data Management, HRIS & Microsoft Office Suites, Customer Service & Conflict Resolution, Onboarding & Off-boarding, Office & Calendar Management.
References: Available Upon Request
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