Customer Service Data Entry
Resume:
christian collazo
Phoenix, AZ *****
**********@*****.***
Professional Summary
To obtain a job where I can utilize my past experiences and skills to help an organization grow Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Customs Broker
FedEx Logistics-Phoenix, AZ
May 2023 to September 2024
• Coordinate documentation required by US Customs/Government Agencies for goods entering the US on behalf of importers.
• Provide impeccable customer service.
• Process specialized commodities, reducing the risk of liquidated damages and penalties.
• Classify goods for customs release using databases, SOPs, tariff books, or internet resources.
• Handle data entry and import documentation for submission to US Customs.
• Ensure compliance with all record-keeping requirements and international regulations.
• Collaborate with internal teams, customers, and government agencies to deliver excellent service.
• Process agency brokerage shipments and remote filings.
• Perform entry reconciliations and reviews as needed.
• Follow up on Customs matters and resolve issues. Test and Balance Technician
System commissioning and testing-Phoenix, AZ
October 2022 to February 2023
• Utilize specialized tools to inspect, test, and adjust HVAC systems in residential, commercial, and industrial settings.
• Analyze system blueprints, specifications, and performance data to ensure optimal functionality.
• Adjust system controls based on vendor recommendations and conduct measurement tests.
• Diagnose system malfunctions and collaborate with system users and other trades (electrical, mechanical) to resolve issues.
• Conduct HVAC test and balance procedures for new construction and remodel projects, coordinating closely with other construction teams.
HVAC Installer Helper
Air support heating and cooling-Surprise, AZ
February 2022 to October 2022
• Assisted in the installation of HVAC systems in both commercial and residential properties.
• Operated hand and power tools required for HVAC installation and maintenance.
• Ensured compliance with industry standards and regulations, and provided excellent customer service. Shipping and Receiving
Sun Orchard-Tempe, AZ
December 2021 to January 2022
• Managed the receipt and distribution of product orders and deliveries.
• Organized and maintained the stockroom, scheduled shipments, and ensured logistics were efficient.
• Handled shipping issues and resolved customer complaints. Assistant Grower
Bloom-Glendale-AZ
April 2019 to December 2020
• Assisted growers in maintaining optimal conditions in grow rooms, including trellising, pruning, and harvesting.
• Performed maintenance tasks, tested equipment, and ensured productivity in a cyclical environment.
• Operated a forklift to move materials as needed. Packaging Technician
HEALTH FOR LIFE-Mesa, AZ
January 2018 to April 2019
Verified product weights and ensured accurate inventory tracking.
• Collaborated with team members to maintain a clean and organized workspace.
• Trained new employees in processes and procedures. Cargo Agent
SWISSPORT INTERNATIONAL LTD-Phoenix, AZ
October 2016 to September 2018
• Assigned and transported freight to ensure timely flight departures.
• Operated material handling machines in compliance with OSHA regulations.
• Assisted customers with cargo retrieval from warehouse terminals. Back of House Team Member
5TH AND WINE-Phoenix, AZ
January 2013 to October 2016
• Prepared food for service and maintained a clean work environment.
• Conducted daily inventory checks and ensured food safety compliance. Education
College in Information Technology
Year Up United-Remote
March 2025 to Present
Ged
GateWay Community College-Phoenix, AZ
October 2015 to October 2015
Skills
• Microsoft Office
• Computer skills
• Blueprint Reading
• Order Picker
• HVAC/R
• Pallet Jack
• Data entry
• Authorized in Material Handling Machines
• Warehouse management system
• Word processing
• Plumbing
• Freight Experience (2 years)
• Materials Handling (3 years)
• Inventory management
• Troubleshooting
• ERP systems
• Communication skills
• Assembly
• Power tools
• Service Technician Experience
• Problem Solving
• Microsoft Excel
• Quality inspection
• Proficient in Microsoft Word (5 years)
• Warehouse experience
Certifications and Licenses
OSHA 10
Forklift Certification
OSHA 30
Contact this candidate