Service Technician, Help Desk, Computer Technician
Resume:
Michael
Kennedy
Middletown, NY *****
**********@*****.***
WWW: Bold Profile
Task Duration Monitoring
Work Order Management
Trust Establishment
Skilled in Installations
Resource Management
Inventory Oversight
Network security measures
Computer configurations
Installation and repair
Customer service
Help desk support
Hardware repair
Remote support
Adept Service Technician with a proven track record at Mavrix Motorsports, showcasing expertise in installations and a knack for establishing trust. Excelled in resource management and inventory oversight, significantly enhancing workflow efficiency. Demonstrated exceptional ability to meet production targets and maintain equipment, ensuring minimal downtime.
Practiced troubleshooter with excellent diagnostics and repair abilities, strong attention to detail and methodical approach. Boosts system performance by thoroughly evaluating and correcting different hardware and software issues.
Service Technician
Mavrix Motorsports, Middletown, NY July 2016 - February 2025 Production Technician
Art Digital Technologies, New York, NY August 2013 - November 2015 Computer Technician
Microwize Technologies, Paramus, NJ July 2011 - July 2013 Experience
Handled yearly and preventive maintenance to keep vehicles in good working condition.
Ran tests on newly repaired machinery and equipment to confirm proper functionality.
Maintained accurate records of service calls, repairs, and parts used. Replaced worn or damaged parts with OEM replacements as necessary. Installed new components or replaced defective parts to restore functionality.
Conducted service appointments to diagnose and fix problems. Maintained machines by performing inspections and troubleshooting problems with equipment.
Coordinated with production planning and warehouse teams to ensure timely material availability and product dispatch. Adjusted machine settings to complete tasks accurately according to specifications.
Troubleshot and resolved mechanical issues promptly to minimize production delays.
Conducted routine inspections and maintenance on machinery to prevent downtime and prolong equipment life.
Operated and maintained production equipment to ensure efficient workflow and meet production targets.
Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
Used diagnostic tools to identify hardware failures and replace non-functional components.
Linked computers to network and peripheral equipment. Skills
Motorcycle Mechanics Institute at Phoenix, AZ
Motorcycle Degree in All Aspects of Motorcycles, Electrical March 2011 Education
Certifications
motorcycle inspectors license
References available upon request.
References
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