Administrative Support Project Management
Resume:
Jennifer Murgerson
Administration Assistant
Atlanta, GA 30349
****************@*****.***
Professional Summary
Dynamic and results-oriented Administration Assistant with a proven track record of success in diverse professional environments. Seeking to leverage extensive experience in administrative support, project management, and team leadership to contribute effectively to organizational growth and success. Authorized to work in the US for any employer
Work Experience
Exec. Administrative Assistant
Sickle Cell Foundation of GA-Atlanta, GA
May 2023 to Present
• Provide comprehensive administrative support to the Program Director, including managing meetings, travel arrangements, and communications.
• Collaborate with team members to ensure smooth operations within the Program Department.
• Develop and maintain budgets, as well as create and manage spreadsheets to support organizational goals.
• Interview potential candidates for community-based organizations and community health workers.
• Oversee federal and state government grant budgets, ensuring compliance and proper utilization of funds.
• Managed complex calendars, scheduling and coordinating meetings, appointments, and travel arrangements for senior executives.
• Prepared and edited correspondence, reports, and presentations with a high degree of accuracy and attention to detail.
• Organized and coordinated company events, conferences, and executive off sites, ensuring smooth logistics and successful outcomes.
Automation Engineer Supervisor
UPS-Atlanta, GA
November 2017 to March 2023
Automation Processing Engineering Supervisor
With over 5 years of UPS experience which includes Operations Supervisor, automation and project management skills.
Maintain inventory and forecast cost on a weekly basis. Create tutorials on how to issue parts in and out on MAXIMO. Create RFA's (Request for Appropriation) to obtain items that help the parts department. Supervise mechanics, and part-time supervisors.
• Supervise a team of automation engineers and technicians, ensuring efficient project execution and adherence to deadlines.
• Design, develop, and implement automation systems to improve manufacturing processes and reduce costs.
• Conduct regular performance evaluations, provide mentorship, and facilitate professional development for team members.
• Oversee the maintenance and troubleshooting of automation equipment, ensuring minimal downtime and optimal performance.
• Manage project budgets, timelines, and resource allocation, ensuring projects are completed within scope and budget.
• Conducted system testing, validation, and commissioning to ensure seamless integration and functionality.
Operations Supervisor
• Reviews existing training programs; suggests enhancements and modifications to improve engagement, learning, and retention and/or to meet the changing needs of clientele, the organization, or the industry.
• Ensures that training materials and programs are current, accurate, and effective.
• Maintains knowledge of new methods and techniques for training, and training requirements applicable to the organization and/or industry.
• Identifies problems and opportunities such as operational changes or industry developments that training could improve.
• Conducts or facilitates required and recommended training sessions.
• Collaborates with vendors and third-party training providers to arrange employee registration for and participation in outside training programs.
• Ensures that training milestones and goals are met while adhering to approved training budget.
• Prepares and implements training budget.
• Performs other related duties as assigned.
HR Director
Sylvan Learning Center-Atlanta, GA
January 2014 to July 2017
As a Director of HR for a Child Learning Center. Ensuring the facility is a safe and fun place for children to learn. I'm tasked with a wide variety of responsibilities, including managing staff, interacting with parents, and marketing and financial duties. Enjoys working with children and wants to provide the students at his day care center with the best possible experience. Assisting with the food problem, CAPS, background check with all employees also assisting with all enrollment of children. The Director of HR has a variety of front office responsibilities, including managing staff, working with parents and interacting with children. I was tasked with hiring new staff, providing training, and constantly monitoring staff members to ensure they’re accurately performing assigned duties and responsibilities. It’s my job to stay in touch with parents, making myself readily available to listen to their comments and concerns, and keeping them informed on new developments.
Customer Service Representative
JPMorgan Chase & Co-Atlanta, GA
March 2007 to December 2013
Responsibilities
Provide administrative and executive support within busy office. Manage executive team’s calendar; plan client meetings; prepare reports, spreadsheets and presentations; manage records; and administer database
Accomplishments
Earned “outstanding” ratings on annual reviews for the past three years. Recognized for high-quality work, organizational strengths and exceptional customer service delivery.
• Praised by the supervisor for excellent performance as interim office manager (supervising three staff) during her eight-week leave.
• Became primary creator of PowerPoint presentations and the main troubleshooter of MS Office issues.
• Excelled within deadline-intensive environment, ensuring the accurate and on-time completion of all projects.
Administrative Assistant / Receptionist / Payroll Clerk U.S. Treasury Dept - Internal Revenue Service-Atlanta, GA April 2005 to May 2006
Responsibilities
Handled temporary assignments for diverse clients (e.g., high tech, manufacturing, real estate, government and education).
Accomplishments
Demonstrated the ability to learn new organizational processes, workflows, policies and procedures with minimal ramp-up time.
-Identified billing errors and recovered $5,500 in vendor overpayments. Implemented tracking mechanisms to prevent future recurrences.
-Created databases and spreadsheets that improved inventory management and reporting accuracy. Education
Bachelor's degree in Electrical Engineering Technology Community College of Denver
August 2022 to Present
Master's degree in Psychology
Emory University-Atlanta, GA
August 2020 to May 2021
Bachelor's in Human Services
University of Phoenix-Online Campus-Atlanta, GA
January 2013 to May 2017
Assiocates in Marketing
University of Phoenix-Atlanta, GA
2009 to 2011
Skills
• Excellent Organizational Skills, Strong Customer Relations Skills, Data Entry, Telephone Answering 12-Line System, Word Processing and Typing, Filing
• Supervising experience
• Accounting
• Customer service
• Windows
• Apple Keynote
• iOS
• Accounts receivable
• Leadership
• Mobile devices
• General ledger accounting
• Maximo
• Interviewing
• Hospitality
• Tax experience
• Workday
• Banking
• Live chat
• Project management
• Clerical experience
• Analysis skills
• Security
• Marketing
• Typing
• Databases
• Budgeting
• Filing (10+ years)
• Cash handling
• Operating systems
• Records management
• Data analytics
• Payroll
• Personal assistant experience
• Human resources
Groups
Women In Operations
July 2022 to Present
Assistant Director of Communications
Additional Information
-Organizational Management
- Business Communications
- Leadership & Supervision
- Project Management
-Human Resource Management
-Office & Computer Systems
- Critical Analysis
-Interpersonal Relations
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