Office Manager Customer Service

Ashlyn Rimmer

407-***-****

****************@*****.***

Lake Mary, Florida

Work Experience

Office Manager/Bookkeeper Machine X Fabrication (Apopka, FL) February 2025 to Present

Managing financial transactions, preparing reports, reconciling accounts, and overseeing office operations and staff.

Office Manager Pro-Demolition, LLC (Apopka, FL)

January 2022-February 2025

Managing office operations, coordinating projects, handling paperwork, preparing, submitting, and tracking permit applications and supporting staff. Permit Specialist Professional Electrical Services, LLC (PES Solar) (Longwood, FL) June 2020-January 2022

Processed permit applications, reviewed plans for code compliance, provided customer service, and maintained records.

Customer Service Representative / Order Entry Clerk List Industries (Apopka, FL) February 2014-November 2017

Communicated with vendors regarding backorder availability, future inventory and special orders. Answered the constant flow of customer calls with minimal waiting times. Answered the constant flow of customer calls with minimal waiting times. CSR/Plumbing Liaison Brownies Septic and Plumbing (Orlando, FL) March 2012-January 2014

Achieved and consistently exceeded revenue quota through product and service promotion during routine calls. Liaised with customers, management and sales team to better understand customer needs and recommend appropriate services/solutions. Assisted with Disney accounts, working closely with plumbing department, maintain excel spreadsheets and data to schedule preventative maintenance as well as dispatching specificized techs to urgent calls made to Disney on call managers (on call 24/7).

Certificates

Insurance and Coding Specialist (2024)

NUC University – Florida Technical College