Customer Service Sales Representative
Resume:
Taneya Hackett
Chesapeake, VA *****
***************@*****.***
Professional Summary
Hello, My name is Ta’Neya. I am an ambitious and driven individual with hands-on experience in warehouse and customer service roles. I bring a positive attitude, strong organizational skills, and a willingness to take on any challenge. Currently studying Computer Science, with a goal to transition into the tech field and grow within a company. I’m also a motivated and dependable worker who thrives in fast-paced environments. I’m known for having a strong work ethic, being a quick learner, and staying calm under pressure. I enjoy helping others, staying organized, and taking pride in doing every task right the first time.
Work Experience
Sales Representative
Life Protect 247-Chesapeake, VA
June 2025 to Present
• Make high-volume outbound calls to potential customers to promote medical alert systems and explain product benefits
• Provide clear, professional, and persuasive communication to build interest and trust over the phone
• Follow call scripts while maintaining a natural and engaging tone during conversations
• Listen actively to customer needs, objections, and concerns, offering appropriate responses and solutions
• Meet and exceed daily performance goals for call volume, conversions, and quality assurance
• Enter customer information accurately into the system while navigating multiple software platforms
• Remain calm and focused in a fast-paced environment, handling rejection professionally
• Collaborate with team members and supervisors to improve sales techniques and call outcomes Warehouse Associate
Dollar Tree-Chesapeake, VA
February 2025 to Present
• Pick and pack customer orders efficiently and according to company standards
• Operate warehouse equipment such as pallet jacks and barcode scanners (if applicable)
• Maintain a clean and safe work environment by following safety procedures
• Collaborate with team members to meet daily productivity goals Sever
Smokey Bones Bar & Fire Grill-Chesapeake, VA
August 2022 to Present
• Delivered exceptional table service to enhance guest satisfaction and drive repeat business
• Maintained cleanliness and organization of dining area
• Assisted teammates to ensure smooth shift transitions and optimal team performance Hostess
Smokey Bones Bar & Fire Grill-VIRGINIA
August 2022 to Present
• Greet guests with a warm, professional demeanor to create a welcoming first impression
• Schedule reservations and manage seating to maintain efficient dining room flow
• Assist with guest needs and support front-of-house staff during peak hours To-Go Specialist
Smokey Bones Bar & Fire Grill-VIRGINIA
August 2022 to Present
• Answer 20+ daily customer calls to take accurate food orders, ensuring a smooth and efficient to-go process
• Verify order accuracy and package meals for customer satisfaction
• Handle cash and card payments, balancing drawer at end of shift Education
Associate's degree in Clinical Psychology
ODU-Remote
August 2023 to Present
Skills
• Serving
• Time management
• Restaurant experience
• Customer service
• Host/Hostess
• Computer skills
• Computer Science
• Food handling
• Cash handling
• Microsoft Excel
• Microsoft Word
• Communication skills
• Basic math
• Food service
• POS
• Math
Certifications and Licenses
Driver's License
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