Business Development Account Manager

Reonetta M. Clements

Profile Summary

Results-driven sales and marketing professional with over 25 years of experience driving revenue growth, exceeding sales targets, territory management, developing high-performing sales teams, and forging strategic partnerships. Proven track record of building and maintaining strong client relationships. Offering extensive experience in sales management, business development, and customer relationship management. Adept at identifying market opportunities, implementing effective sales strategies, and consistently exceeding targets. Excellent leadership skills with a focus on fostering a collaborative and results- oriented work environment.

Skills

Management Leadership Relationship Building Sales Strategy Development Solution Selling Sales Forecasting Strategic Planning Business-to-Business Sales New Business Development Driving Results Sales Training Account Management Professional Experience

Retention Sales Account Manager Spectrum Charlotte, NC July 2024 - Present

• Successfully achieved a 74% retention rate, exceeding company targets by 131% through personalized engagement and proactive communication.

• Conduct regular account reviews and customer feedback sessions to identify potential issues and implement solutions, resulting in a 48% improvement in customer satisfaction scores.

• Collaborate with cross-functional teams, including customer service and technical support, to resolve customer issues promptly and effectively.

Independent Marketing Consultant ReVamped Property Ventures LLC Charlotte, NC January 2021 - July 2024

• Provide strategic marketing consultation to diverse clients, ranging from startups to established businesses.

• Oversee the execution of marketing initiatives, ensuring adherence to timelines, budgets, and quality standards.

• Developed and executed comprehensive sales strategies that resulted in securing key accounts and increasing market share by 53%.

CDL Truck Driver Werner Enterprises Gainesville, GA February 2020 - January 2021

• Safely operated various types of commercial vehicles, including tractor-trailers, flatbeds, and tankers, to transport goods across national and regional routes.

• Collaborated with dispatchers, customers, and warehouse personnel to coordinate pickups, deliveries, and resolve any issues or delays.

Sales Manager and Family Counselor Stonemor Memorial Greensboro, NC/Altavista, VA June 2008 - February 2020

• Built and maintained relationships with clients by providing compassionate support and guidance throughout the funeral planning process and trained new employees on daily operations.

• Conducted sales consultations with families, offering a range of funeral services and products tailored to their needs, resulting in a 75% increase in sales revenue.

Education

Commercial Art The Art Institute of Atlanta 1978 - 1980 Certificate in Computer Programming PTC Career Institute 1985 - 1986 336-***-**** ************@*****.***

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