Data Entry Clerk

Peter Bishop

Senior Systems & DevOps Engineer

Framingham, MA • ***********.**@*****.*** • 508-***-**** • linkedin.com/in/peter-bishop-6a71462

SUMMARY

Results-driven Senior Systems & DevOps Engineer with a proven track record of delivering secure, scalable infrastructure solutions for complex enterprise environments. Skilled in full-disk encryption, cloud migration, automation, and proactive monitoring. Recognized for reducing downtime, improving security compliance, and building strong cross-team partnerships. Adept at mentoring, onboarding, and creating compliant, high-performance systems that enhance operational efficiency and developer productivity. CORE COMPETENCIES

Systems & Infrastructure: Linux (Ubuntu, CentOS), Windows Server,IIS, MySQL Automation & IaC: Terraform, Puppet, Bash, PowerShell, Jenkins, Buildkite Monitoring & Observability: Datadog, Splunk, SolarWinds, CheckMK Security & Compliance: LUKS, BitLocker, TPM, Recovery Key Management, Patch Automation Cloud Platforms: Google Cloud Platform (GCP), AWS

Collaboration & Leadership: Cross-team project leadership, documentation, training PROFESSIONAL EXPERIENCE

Senior System Administrator

Boston Dynamics AI Institute • Sept 2023 – Present • Boston, MA

● Led enterprise-wide full-disk encryption initiative (Ubuntu, Windows, Mac), integrating TPM unlock workflows and reducing passphrase recovery time by 60%.

● Reduced compute and network downtime by upgrading and expanding CheckMK monitoring, proactively preventing disk-space-related crashes and protecting project data.

● Improved patch compliance across all platforms by implementing and refining NinjaOne policies, reducing failed updates and increasing timely security patching.

● Coordinated maintenance and upgrades with project leads and vendors, ensuring system updates were completed without disruption to research operations.

● Built a unified cross-platform testing suite to measure encryption performance impact on Git, Docker, RobotOS, and boot times.

● Mentored junior IT staff, created onboarding materials for new hires, and delivered training during PeopleOps sessions, improving technical ramp-up time. Wayfair Inc. • Boston, MA

Platform Engineer (May 2021 – Aug 2023) • Service Reliability Engineer (SRE) (Nov 2018 – May 2021) • Senior System Administrator (Oct 2016 – May 2018)

● Migrated core applications from on-premises data centers to GCP with zero downtime. Reduced Terraform build errors by 50% via process audits, remediation, and pipeline optimization.

● Authored Terraform Enterprise user guides and automated FAQ responses via Slack, boosting developer productivity.

● Engineered SQL AlwaysOn AG cluster migration to GCP, improving resiliency and meeting migration deadlines.

● Resolved API data handling issues in warehouse systems, restoring SLA compliance. Automated Datadog agent deployment for Zabbix-to-Datadog migration, improving monitoring coverage.

● Automated Datadog agent deployment via Puppet for MS-SQL automation project. Implemented HAProxy load balancing for dynamic scaling and reduced downtime.

● Designed Powershell MSSQL integration to update and sync warehouse mgmt DB. SELECTED ACHIEVEMENTS

● Security & Compliance: Designed and deployed TPM-bound LUKS and BitLocker encryption strategies with compliant recovery key handling; integrated encryption into laptop imaging workflow for future rollouts.

● Operational Reliability: Enhanced CheckMK monitoring for critical infrastructure (switches, firewalls, routers) with actionable Slack alerts, enabling faster incident response.

● Patch Management Excellence: Developed and enforced NinjaOne patching policies, achieving measurable improvements in compliance rates and reducing failed patch attempts.

● Collaboration & Culture: Built trust with project teams through proactive communication and tailored maintenance schedules, shifting IT perception from blocker to strategic partner. EDUCATION & PROFESSIONAL DEVELOPMENT

● Google Cloud Professional (2023)

● Microsoft Certified Professional (2015)

● Ongoing Coursework

Linux Professional Institute Certification

Advanced Cybersecurity Certificate Curriculum, MassBay

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