Customer Service Data Entry

ESQUA(RITA) COLLINS

731-***-****

****************@*****.***

PROFILE

Hard working Legal Studies student looking for a position in legal assisting to provide an opportunity to put professional skills to use in real-world scenarios for the benefit of attorneys and clients. Excellent customer service skills and team player. Experience in operating the front desk, filing documents, and performing other administrative duties.

EDUCATION

Ivy Tech Community College Indianapolis, IN Associate of Applied Science, Legal Studies Anticipated Graduation: August 2026

Relevant Coursework:

Legal Studies 124 – Legal Writing English 215 – Rhetoric and Argument Legal Studies 170 – Legal Ethics Legal Studies 202 – Litigation SKILLS

• Customer service • Data entry • Type 35wpm • Active listening • Appointment setting • Administrative duties • Salesforce • Office Coordinator • File Management • People oriented • Word processing WORK EXPERIENCE

Home Helpers of Carmel Carmel, IN May 2024-Present Caregiver

• Assist clients with meals and medication

• Bath and Dress clients

• Offer companionship to clients

McDonalds Indianapolis, IN July 2022-April 2024 Shift Manager

• In charge of day-to-day operations

• Documentation and Data Entry

• Manage and supervise team members

Gap Distribution Center Gallatin, Tn November 2018-May 2022 Returns Processor

• Inspect pieces for quality issues.

• Repack returns and place into a tote.

• Refunded customers money through salesforce.

OTHER EXPERIENCE

Legal Assistant TennCare Bureau Nashville, TN (2001-2002) Dispatcher AA Dispatch Inc Nashville, TN (2000)

CERTIFICATION

Operations Technology Person 1(OTP1) Indianapolis, IN March 2023 ServSafe Indianapolis, IN January 2023

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