Fast-Paced Customer Service
Resume:
Safety Harbor, FL *****
***********@*****.***
Sophia Avilamena
SKILLS
I’m great with people and love making customers feel welcome and taken care of. I’ve worked in fast-paced spots where I had to stay on top of orders, handle payments, and keep things running smoothly, even when it got busy. I’m a quick learner, super dependable, and I always try to bring good energy to the team and the customers.
EXPERIENCE
Gondolier Pizza, Clearwater Beach — Cashier/Hostess August 2023 - Present
● Welcome guests with a positive, friendly demeanor, and seat guests quickly and efficiently during particularly busy hours
● Process cash, credit and mobile payments accurately using pos systems
● Pack and organized to-go orders to maintain the quality and presentation of food
● Coordinate takeout pickups and ensured that the guest order was correct
● Help to manage waitlists, table assignments, and flow of dining to optimize guest seating and guest experience
● Promote cleanliness and organization at the front counter and hostess station
● Maintain communication and coordination with kitchen and serving staff to provide an effective service
Beverly’s Ice Cream, Clearwater — Crew Member
October 2021 - July 2023
● Prepared and served custom ice cream orders with accuracy and speed
● Added toppings and mix-ins to customer specifications while maintaining portion control and presentation
● Maintained cleanliness of prep areas, freezers, and customer spaces in compliance with health standards
● Operated register and handled transactions with cash and card
● Provided friendly and efficient customer service in a fast-paced environment
● Restocked toppings, cones, and supplies to ensure smooth daily operations EDUCATION
Northside Christian School, St.Petersburg — High School Diploma
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