Production Technician Client Service

Lashawn Dollard

**** ** ******* **** **

Apt ***

Kansas City, Missouri 64153

*******.*******@*****.**** 803-***-****

Value Statement

Accomplished/highly focused and dedicated Production Technician with a strong eye for detail and a stellar client service record. Strong ability to work independently with little to no direction or as part of a team. Flexible scheduling availability to include weekends evenings holidays and special situations as required. Proven track record in successful planning and direction of activities that improve auditory outcomes.

PROFESSIONAL EXPERIENCE

Challenge Manufacturing

Kansas City, Missouri

Quality Inspector / Team Lead

(2021-Present)

•Gauge Automative Parts

Verify the product has no defects

Complete Audit to Clarify of any changes

American Spiral Weld Pipe Company

Columbia, South Carolina

Manufacturing Technician (2015-Present)

• Set up and verify the functionality of safety equipment.

• Adhere to all applicable regulations, policies, and procedures for health, safety, and environmental compliance.

• Calibrate or adjust equipment to ensure quality production, using tools such as calipers, micrometers, height gauges, protractors, or ring gauges.

• Inspect finished products for quality and adherence to customer specifications.

• Monitor and adjust production processes or equipment for quality and productivity.

L &L Products

West Columbia, South Carolina

Production Technician (2012-2015)

• Manipulate valves, switches, and buttons, or key commands into control panels to start semiconductor processing cycles.

• Maintain processing, production, and inspection information and reports.

• Inspect materials, components, or products for surface defects and measure circuitry, using electronic test equipment, precision measuring instruments, microscope, and standard procedures.

• Study work orders, instructions, formulas, and processing charts to determine specifications and sequence of operations.

US Foods

Columbia, South Carolina

Operations Clerk (2011-2012)

• Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.

• Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.

• Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.

• Compile, copy, sort, and file records of office activities, business transactions, and other activities.

Client Logic

Kingstree, South Carolina

Customer Service/Tech Rep (2006-2011)

• Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

• Check to ensure that appropriate changes were made to resolve customers' problems.

• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

• Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

EDUCATION

Hemingway High School – 2000

Diploma

VOLUNTEER EXPERIENCE

• Relay for Life

• Community Food Drive Participant

• Voter Registration Drive Participant

AWARDS/ACCOMPLISHMENTS

• Certified Painter

• Certified Forklift

COMPUTER SKILLS

Proficient in Microsoft, MAC, Snap post, PowerPoint, Excel, NVivo, Internet, and Educational Business Software, knowledge of QuickBooks, Spreadsheet, Publisher, Excel, Type 45 words per minute and GroupWise.

• References available upon request

Contact this candidate