Clients service
Resume:
CECILIA JOHNSON
Personal details
Nationality Ghanaian
Address EF/C 44/12, KATE GYEDU LANE, EFFIDUASE.
Contact
*****************@*****.***
Profession: Marketer, Traveling and Tourism Expert Education:
HND in Travel, Tourism and Marketing, Sunyani Technical University–2012 Aggrey Memorial Senior High school – 2008
Career Profile I am Marketer with more than 12 years’ experience in marketing and revenue mobilization both Public sector and private sector institutions. I have a proven track record in increasing revenue mobilisation and administrative assistantship to improve productivity of organisation. Other skills and
knowledge :
Microsoft Office (Word, Excel, Power point).
Marketing Skill.
Digital marketing skill.
Customer Care.
Leadership skills.
Team working.
Negotiation.
Effective communication (oral and writing).
Interests: listening to music, singing, reading.
Experience record
March 2019 –
September 2023
Revenue Officer, NABCO Trainee
Agona West Municipal Assembly, Agona Swedru
Interpret and explains forms, statements and corresponding documents on collection and payment.
Collect debts and arrears by contacting debtors.
Persuading debtors to make voluntary payments and establish payment plans.
Effect the collection of accounts, which may include field pursuit activities.
Analyse accounts to recommend adjustments, uncollectable status
Negotiate and renegotiate payment schedule.
Train team members strategies and mobilization exercise. July 2015 – October
2017
Administrative Assistant
Genevieva Lodge, Agona Swedru
Provide administrative support to ensure efficient office operations.
Answer phone calls and direct callers to appropriate personnel.
Sign for incoming packages and assist clients and other visitors
Draft and edit letters, reports and other documents.
Coordinate logistics for meetings, including room setup.
Operate office equipment including copiers and printers.
Work closely with other administrative staff and support other colleagues as needed.
September 2013-
January 2015
Internship :
Field Revenue Officer
Agona West Municipal Assembly.
Field revenue Mobilization and issuing receipt.
Distributing of Billings.
Field verification of Clients.
Preparation of Daily collection revenue (DCR) books for audit.
Preparation of field report.
August 2012 -
September 2013
National Service :
Field Revenue Officer
Mampong Municipal Assembly.
Field revenue Mobilization.
Distributing Billings.
Field verification of Clients.
Achievements Exceeding Agona West Municipal Assembly’s revenue target in 2022.
Exceeding Agona West Municipal Assembly’s revenue target in 2021.
Exceeding Agona West Municipal Assembly’s revenue target in 2020.
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