Customer Service Team Member

RYAN FELIX

**** **** **, ******, ** ***** US • 239-***-**** • **************@*****.***

Crew Team Member - December, 2024 to May, 2025

Culver’s - Naples, FL

Collaborated with many customers to determine their needs and deliver excellent service. Maintained current knowledge of personnel strengths, completed training, and tactical knowledge to effectively coordinate strategic and tactical plans.

Business - High School - 2027

Lely High School - Naples, FL

Customer service

Supervision

Organization

Field support

Communications

Team building

Problem resolution

Customer Follow-up: Ensured that customers were satisfied with company products and services. Conflict Resolution: Handled customer account inquiries, providing information to ensure resolution of product/service complaints and customer satisfaction and if I wasn't able to I wasn't afraid to ask for help. Customer Service: Received positive feedback from guests and created long-term relationships with customers. Handled guest complaints, maintaining a positive dining experience for all rest. Work History

Education

Skills

Accomplishments

Professional Summary

Well-versed in building high-performing teams capable of tackling real-world challenges and achieving critical objectives. Clear understanding of customer service and communication as well as field support training. Dedicated to learning, growing, and succeeding.

Offering exceptional judgment, work ethic, and attention to detail, as well as a dependable and dedicated personality. Crew Team Member with a couple of months of successful serving and dining experience.

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