Customer Service Front Desk

TAMKIA M STAFFORD

**** ********* **** ***-***

Orlando Fl 32835

Phone: 321-***-****

******.********@****.***

Summary of Qualifications

Answer calls: Dispatchers answer emergency and non-emergency calls, and provide assistance or information

Provide information: Dispatchers retrieve information from relevant departments to answer questions.

Handling customer issues-By calling the driver

Examine and inspect stock items for wear or defects, reporting any damage to supervisors.

Front desk clerk, billing confirming appointments, scheduling appointments also filing and coding

Educating customers about their account

Strong customer service skills

Effective verbal and written communication skills

Answer customer calls, emails and questions, including finding estimates

Schedule drivers visit and answer pre-visit questions, including about billing

Ensure compliance with professional standards & regulatory requirements

Schedule any necessary customer pickups and delivery appointments

Coordinator /customer services/Dispatcher

Performance Food Group

2901 Titan Row Orlando Fl32809

Billing, schedule appointments, use three-way phone line, inbound calls,

Outbound calls-cash handling

DOT DQ File for all the drivers

06/25/2012-Still with the company

Event Aces

11/23-11/24-seasonal every year-Events (EDC)

Bar Back, /ID Checker, Prep

Door Dash

2024-

Started dashing in the beginning of January 2024

Contact this candidate