Customer Service Representative

AKPAN RUTH

* ********* ******,

Off Olayiwola Street,

Oregun, Ikeja, +234**********

Lagos State. ***********@*****.***

PROFESSIONAL SUMMARY

Experienced Customer Service Officer and Business Development Manager. Studio Photographic/imaging Management and Demonstrated expertise in product Marketing. Skilled in Marketing Financial Products. Team Player and collaborative Decision making while ensuring operational integrity.

1. PERSONAL DATA:

Gender: Female

Status: Single

State of Origin: Akwa Ibom

2. INSTITUTIONS ATTENDED:

1999-2005: University of Calabar, Calabar, Cross River State. 1991-1997: Queen of the Rosary Secondary School Gboko, Benue State. 1983-1990: Happy Home Nursery & Primary School, now Loeka Nursery, Primary & Secondary School, Ankpa Quarters, Makurdi, Benue State. 3. QUALIFICATIONS

2005: Bachelor of Science, Microbiology, University of Calabar, Calabar 1997: General Certificate and Examination (Private) G.C.E., Makurdi. 4. CERTIFICATIONS / TRAININGS

2018: Advanced Certificate in Leadership, Daystar Leadership Academy (DLA). 2018: Basic Certificate in Leadership, Daystar Leadership Academy (DLA). 2016: Thriving in Photography Business NIPHEC.

2014: Nikon School Award for Professionalism NIPHEC. 2014: Photography Business Management NIPHEC.

2013: Contracts, Invoicing and Pricing for Photographers NIPHEC. 2009: Photography, Daystar skill Acquisition Program (D-SAP). 5. WORK EXPERIENCE:

2024-2025: (Imaging Artist/Photographer) Studio 24 2019-2021: (Administrative and Relationship Manager) Grayscale International, Hybrid Office 2015-2019: (Customer Relationship Manager/ Photographer) Ashley’s Digital Dimensions. 2014-2015: (Administrative and Quality Control Manager) House of Maufechi, Opebi, Ikeja 2013: 2014 (Customer Service Representative) Bays Suites, Ikeja. 2008-2013: (Business Executive 3) Olive Microfinance Bank, Ikeja. 2006-2007: N.Y.S.C (Biology Teacher) Government Day Senior Secondary School, Lau L.G.A, Taraba State.

2003: (Industrial Attachment) Federal Medical Centre, Makurdi. 6. SKILLS/STRENGHTS:

Willing to learn

Leadership Skills

Organizational Skills

Communication Skills

Effective Time Management.

Teamwork and Collaboration Skills

Multitasking

Customer Experience

Proficiency in Email Management Tools; Outlook, Gmail and other mailing platforms

Proficiency in Document and Spreadsheet Tools; Microsoft Office Suite, Google Workspace

Proficiency in Retouching, Editing Images with Image Editing Softwares. 7. LANGUAGE SKILLS

English

Efik

8. REFERENCES

At your request