Los Angeles Patient Care

Isaias A. Garcia

**** ****** **.

Los Angeles, CA 90065

********@***.*** 562-***-****

Healthcare Administration Professional

Acute care professional with over 20 years of experience leading and managing more than 100 employees, providing outstanding patient care and executive support to providers. Exceeds all expectations and hits all key performance indicators. Possesses over 10 years of experience managing vendors, negotiating contracts, and procuring inventory. Trained Medical Response Corps (MRC) and Safety Expert Community Emergency Rescue Team certified (CERT Decontamination Training).

SKILLS

Bi-lingual Spanish

Certified Interpreter

Peoplesoft

Microsoft Office Suite

CPR & First Aid Trained (AHA)

Medical Terminology

EPIC & CS-Link

EDUCATION

Glendale Community College, Glendale, CA

ABC Adult School, Cerritos, CA

Employment Experience

Cedars-Sinai Los Angeles, CA 04/2002 to 04/2023

Patient Service Representative II, Labor & Delivery 04/2018 04/2023

Answered heavy telephone calls and scheduled calls for C-Sections, Inductions and Breach Birthing scheduling for Labor & Delivery

Checked-in patients and ensured accurate patient information

Completed bi-weekly reports for primary elective C-Sections

Greeting patients and maintaining outstanding customer service when answering patient inquiries

Provided administrative support to OB/GYN Providers

Maintained nourishment room

Inventory Control Specialist 04/2009 to 04/2018

Purchased supplies for the Cancer Center

Maintained inventory to restock all clinical areas and supply rooms

Collaborated with Physicians and Nursing staff to order required items and updated system with levels

Kept track of expired items

Team Captain for Cedars-Sinai blood drives

Purchasing Associate, Cancer Center 04/2002 to 04/2009

Directly communicated with vendors

Created and closed purchase orders, and frequently communicated with AR/AP

Completed request documentation

VOLUNTEER EXPERIENCE

Department of Health Volunteers 2008 to Present

Receives training and deployment orders into the community for COVID-19 and Influenza vaccinations

Train community members on Vector Control with mosquitos and related viruses

Provide psychological first aid to Los Angeles county

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