Customer Service Support
Resume:
CAMERON WILLIAMS
El Dorado, AR *****
*******************@*****.***
Professional Summary
I’m a very dependable worker, I always put my all into the work I am doing or given. I’m considered a good worker by all employers I’ve had, I just always look towards something more. I enjoy a job well done, I’m very reliable, and if hired I can safely say that I will not disappoint. Work Experience
CSR - Customer Service Representative
Teleperformance
March 2023 to December 2024
I have had a couple of jobs in my time with teleperformance, but they both revolved around being a customer support agent. In my time as a Citizens banking agent, it was my duty to assist customers with their account, whether it was changing password/phone number/email I was able to assist, if they made any funds transfers or wanted to make a transfer I was able to help. To the best of my ability I did all I could to assist my customer. As for my time with TurboTax as an agent I mainly helped customers with simple tasks such as making changes in some areas that weren't too difficult and needed a tax expert. By looking at their screen I was able to better assist, if I could not then I would have to transfer them. Otherwise as far as changing account information or looking up orders and their services I was able to assist fully with provided or updating that information. Home Customer Service Rep.
Everise
August 2020 to December 2022
As a work from home representative answering inbound calls along with making occasional outbound calls was my priority. With helping with accounts and explaining what's on the account such as account balance towards what they need medically, purchases made over the year along with any pending and an Awards and
Acknowledgements y other questions they may have about their account. Customer Service Associate
Stage Stores-El Dorado, AR
November 2018 to July 2020
My role as a sales Associate was to ensure great customer satisfaction along with meeting a certain quota of sales and submits, getting new or existing customers their own stage cards. On occasions I had to return items to their respective homes and clean up areas outside of my main front desk area. Keeping a tidy work place and putting smiles on faces was my drive. Education
High School Diploma
El Dorado High School
August 2010 to May 2014
Skills
• Retail sales
• Windows
• Sales
• Typing
• Customer service
• Inside sales
• Pricing
Sales
Driving
Microsoft Office
Inside Sales
Retail Sales
Communication
Organizing
Cashiering
Front Desk
Typing
Customer Service
Cleaning Experience
Cold Calling
Customer support
Tractor-trailer
Math
Merchandising
Certifications and Licenses
Linux
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