Project Management Data Analytics

PROFESSIONAL EXPERIENCES

ALBERTO DO NASCIMENTO JR

PROFILE

Bilingual English-Portuguese professional

with over 10 years of experience in

business operations, financial analytics,

and project management. I have a proven

track record of leading cross-functional

initiatives that drive performance

improvements through data-driven insights

and strategic use of analytics to optimize

operational processes and meet business

goals. I am known for designing scalable

solutions, enhancing service delivery, and

supporting data-informed decision-making

to achieve business growth and financial

objectives. My background combines

financial acumen, leadership, and a deep

understanding of analytics to support long-

term growth. Moving forward, I am eager

to leverage my finance and data analytics

expertise to contribute to innovative

organizations' continued success.

Faculdades Prominas, Brazil 2024

EDUCATION

MBA in Business Analytics

International American University

Los Angeles, CA 2025

Post Graduate Degree in Financial

Mathematics and Statistics

Bachelor's in Business Administration

Universidade Federal do Amazonas, Brazil 2013

Executive MBA in Executive Coaching

Faculdades Prominas, Brazil 2023

CORE SKILLS

Data-Driven Decision Making

Data Analysis (SQL, Python)

Business Analyst

FP&A

Financial Modeling & Forecasting

KPI Development

Performance Tracking

Project Management & Process Optimization

Budgeting & Cost Analysis

Strategic Planning & Execution

Cross-Functional Collaboration

Stakeholder Engagement

Team Leadership & Development

Branch Operations

Power BI, Tableau

Microsoft Office Suite

ERP & CRM Management

COURSES

Google Data Analytics

Google Career Certificates In Progress

Google Cloud

Google Career Certificates In Progress

305-***-**** *******.**********.***@*****.*** Los Angeles, CA in/alberto-donascimentojr Achieved consistent 90–120% goal attainment over 5 months by contributing to quarterly regional planning, operational strategy, and driving performance improvements across key business areas. Built and maintained financial performance dashboards to enhance reporting efficiency and improve forecast accuracy, providing actionable insights for strategic decision-making and commercial goal alignment. Delivered monthly and semiannual financial reports for executive leadership, supporting target alignment, refining planning cycles, and monitoring critical KPIs to drive business performance. Automated key financial processes and developed internal Excel tools, reducing data consolidation time by 50% and enabling faster decision- making.

Led cross-departmental analytics initiatives, generating insights that improved client targeting, increased retention by 10%, and contributed to revenue through customized financial products and services. Tracked and modeled product performance metrics to identify underperforming segments and optimize revenue generation. Banco do Brasil S.A. (Largest public bank in Latin America) Brazil Financial Analysis Manager 03/2018 - 03/2023

Led a team of 4 frontline representatives handling over 400 monthly customer interactions, improving satisfaction by 18% and reducing complaint escalations by 8% driving improved service and retention rates. Designed and implemented a triage and pre-attendance system using internal tools, cutting customer wait times by over 30% and streamlining the resolution of high-priority banking issues.

Spearheaded the launch of Banco Postal services in two regional branches, expanding access to banking in underserved areas, resulting in an 80% increase in account openings and credit operations within 3 months. Developed structured flows for password resets and online banking access, reducing service bottlenecks and increasing digital service adoption among customers.

Reduced in-branch congestion by 40% and improved operational throughput during peak times by optimizing front-desk workflows to efficiently manage high-volume payment surges for municipal benefits. Client Experience Supervisor 02/2013 - 02/2018

Designed and implemented a relational database in MySQL using ERDs and advanced SQL to organize and normalize operational data, ensuring referential integrity, fast, reliable queries, and improved data access. Created an interactive dashboard in Python using Streamlit to track KPIs for a car rental business, adding dynamic filters for vehicle models and visualizing key metrics such as revenue, ticket price, and total rentals. Utilized dashboard insights to support data-driven decision-making, enhancing planning and improving performance, resource allocation, and efficiency across departments.

Built predictive customer churn and pricing sensitivity models using Python and Excel, leveraging business logic to simulate potential financial impacts and inform strategic decision-making.

Integrated the yfinance API to fetch and process stock data for over 60 tickers, enabling historical trend analysis and forecasting. International American University Los Angeles, CA MBA in Business Analytics Candidate 04/2023 - 05/2025

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