Bartending
Resume:
Tiana McMillian Brooklyn, NY
*****************@*****.***
EXPERIENCE
Instacart,— Personal Shopper
December 2023 - Present
Built strong relationships with clients and store personnel Prioritize tasks to provide timely and efficient shopping services Possess extensive knowledge of products across various brands and stores Efficiently work within client budgets to maximize satisfaction Credit Road Runner,— Customer Service
March 2023 - January 2024
Strong verbal and written communication abilities to clearly explain credit repair processes and solutions to customers
Experience in providing excellent customer support, resolving issues, and ensuring customer satisfaction
Understanding of credit scores, credit reports, and financial regulations Ability to handle customers concerns with patience and empathy, especially when dealing with sensitive financial issues
Barnes & Nobles Cafe, — Barista
November 2022- March 2023
Provided exceptional customer service in a fast paced cafe environment Prepared and served a variety of coffee beverages and food items Maintained cleanliness and organization in the cafe area Collaborated with team members to ensure smooth operations and deliver excellent customer service
BKLN DINER — Hostess
February 2022- July 2022
Managed seating wait times, resulting in a X% decrease in wait times for guests
Collaborated with the kitchen staff to ensure orders were fulfilled quickly and accurately
SKILLS
Customer service
Multitasking
Communication
Team Work
Time management
Problem-Solving
Adaptability
LANGUAGES
English, Spanish
Collected payments and provided accurate change to guests Prepared menu items and drinks as requested as requested by guests Greeted guests in a timely and professional manner and managed seating according to restaurant policy
Lovisa America — Sales Associate
August 2021- April 2022
Assisted customers with product selection and provided personalized recommendations
Handled cash transactions and maintained accurate sales records Ensured the store was clean, organized, and visually appealing Collaborated with team members to achieve sales targets and deliver exceptional customer service
Freelance — Babysitter
January 2016 - September 2019
Adapted to changing situations quickly and effectively to ensure children’s safety and wellbeing
Developed and implemented a daily routine that balanced structured activities with free play
Listened to and responded to children’s feelings with understanding and empathy
Created and implemented activities and games to engage children and help them develop motor skills
EDUCATION
Kingsborough Community College, Brooklyn,NY — Mental Health & Human Services
Currently Attending
Edward R. Murrow High School, Brooklyn, NY — High School Graduate
June 2022
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