Customer Service Los Angeles

Darnisha Atkins

Contact: 562-***-****

Email: ***********@*****.***

Location: 435 W Center St. Promenade Unit 218 Anaheim, CA 92805

Areas of Expertise

Payroll experience: 3 years

Name the Payroll software you have: PeopleSoft, staffer-link, and Paychex.

Name Attendance system experience you: Bamboo HR and rippling

Skills: Payroll, Process payments, Attendance tracking, Peoplesoft, BambooHR, Paylocity, Clockify, MS Office, Excel

Education:

Sylmar High School - 1995 to 1998

United Education Institute - 1999 to 2000

Kaplan College - 2010 to 2011

Skills:

Payroll

Processing payments

Client's records

Customer service

Data management

Excel

Microsoft Office

Paycom and Paychex

PeopleSoft

Staffer-link

Paychex

Employment History:

Link Staffing 3/15/25-8/14/25

receptionist

greet all office guests, handled all incoming calls. Screened phone calls and maintained the reception are. Did a lot of data entry

Ralph Half Dec 2023 to Mar 2024

Payroll Coordinator/Program Assistant

Run the payroll of 500 employees at a time

Used Excel and Microsoft Office to maintain client records.

Use Peoplesoft to main client's payroll and benefits.

Filed client's records and answered all incoming calls.

I use mainly Peoplesoft to complete my work assignments.

Answer employee questions or complaints about salaries and payments

Maintaining employee records

Track the attendance using Clockify.

US Skilled Serve Oct 2023 to Dec 2023

Payroll Assistant

Run the payroll of 400 employees at a time

Maintaining payroll records.

Complete payroll reports.

Resolving payroll discrepancies.

Adhere to all payroll policies.

Calculate bonuses and allowances.

Resolve payroll errors.

Tax compliance.

Track the attendance using Paylocity.

Checking timesheets for accuracy.

Entering data into databases and spreadsheets.

Employee classification.

Participate in payroll audits.

Process paperwork.

Used Paycom and Paychex to process employee checks.

New Leaf Solutions -Long Beach, CA Jul 2022 to Jul 2023

Timekeeper

Create new reports from the time and attendance system for over 100 staff employees for California state prisons

As necessary, punches the operator's job cards, checks all labor sheets for accuracy, and makes adjustments and/or corrections

Calculates elapsed time and incentive on each order

Indicates on labor card and weekly spreadsheet operators working out of classification for payroll adjustments

Watches labor hours during the day to let the Manager know if indirect hours are running high (setup time, repair)

Answers site phone

Additional responsibilities are required for assistance in production control

Carry out the day-to-day timekeeping and related administration requirements within the project offshore time-writing system

Ensure full, accurate, and timely preparation and submission of relevant timesheets

Process pays and deductions, including taxes, insurance, etc.

Seek timesheet approval from the applicable client representative

Vittorio remodeling Jun 2020 to Jul 2022

Payroll Assistant/Customer Service Support / Floor supervisor

Run the payroll of 450 employees at a time

Investigating and resolving payroll discrepancies

Kept time for all staff and added up payroll

Compliance with laws and regulations

I assist with timekeeping and track the attendance using BambooHR.

Used Peoplesoft as well as maintain employee checks and benefits.

Supported telemarketers in closing appointments successfully

Made calls to potential clients for home projects

800 Remodeling May 2018 to May 2020

Customer Service Rep/ Appointment Setter

Answered all incoming calls

Solved client issues

Set all appointments

Worked from office/home

Contact this candidate