Team Lead Relationship Banker
Resume:
Yakima, WA. *****
**************@*****.***
BMO Bank
BRANCH MANAGER
06012024 TO CURRENT
JPMorgan Chase Bank & Securities LLC Yakima, WA.
Relationship Banker/ MOD/ Compliancy Officer/Business Specialist 02/2016- 09/2018
• Managing assigned customers and proactively meeting with them - in person and over the phone - to build lasting relationships, discover financial needs and tailor product and service recommendations
• Making lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/7 days a week
• Partnering with Specialists (Financial Advisors, Mortgage Bankers and Business Relationship Managers), to connect customers to experts who can help them with specialized financial needs
• Adhering to policies, procedures and regulatory banking requirements
• Manager on Duty
WELLS FARGO Selah, WA
Personal Banker/Business Specialists 2014 – 02/2016
• Personal Bankers sell retail banking products and services to customers and prospects.
• Manages customer portfolio, services relationships and cross-sells all products and services.
• Provides broad base of financial and credit services with the goals of acquiring 100% of the customers' business.
• Develops and maintains relationships with Wells Fargo partners to maximize sales opportunities and achieve minimum sales standards.
• Uses profiling analysis tools to identify cross sell opportunities and makes outbound sales May spend up to 30% of time completing service-related tasks. HCL AMERICA Inc. Cary, NC
Team Lead/Consumer Lending Underwriter (USAA) 2011· 2014 Team Lead/Contributions of 401K(BB&T)
• Assist Manager of daily Attendance, H/R duties, Daily meetings & reports.
• Responsible for analyzing and understanding of conforming & non-conforming applications
• with a pipeline of 20 to 50 loans daily loans amounts across a broad spectrum of loan types.
• Thorough understanding of underwriting procedures, as well as investor guidelines and regulatory updates.
• Delivered employee accountability for projects. Forecasting needs for scheduling overtime to not exceed monthly budget.
• Daily functions include process minimum of 35 transactions daily and training for new employees. Excelled at 55 plus consistently with 98% error free.
• Time management to accomplish goals efficiently daily. Sunbelt Credit
Branch Manager. Leesburg, FL. & Jacksonville, FL 2009 - 2011
• Manage overall operation of branch office including all phases of Consumer Lending, Collecting, and Direction of office staff.
• Achieved account gain thru proven loan judgment with effective solicitation & marketing.
• Ensure Compliance with State and Federal Lending regulation and company policies.
• Actively participated in hiring process, training, and review employee goals established.
• Established and devised sales goals and forecast.
• Insurance claims for disability & unemployment.
• Handled sales tracking and reporting, inventory control and purchase account p/r .
• Communicate with credit bureaus, creditors, and collection agencies
• Provided direct consumer loan consulting to clients on appropriate products for their needs.
• Obtained all relevant documentation, credit worthiness.
• Performed an accurate analysis of credit worthiness and risks.
• Refinance Consumer Loans Mentored other Finance Branches in Territory for interviews
• Assist in organization of Branch procedures.
• Maintained #1 Top performing Branch in state of Florida out of 39 Branches at both locations Mike Olson Dodge
F&/ Business Manager. Yakima. WA 2007 - 2009
• Duties to include overall operations of consumer loan through auto with contract with client and
• Offer products of warranties and GAP.
• Functions include analysis of financial statements, assets, credit reports.
• Responsible for clear and concise communication to customer regarding contract
• Ensure Compliance with State and Federal Lending regulations and company policies
• Warranty and GAP cancellation procedures
• New and used auto sales report monthly register
• Warranty and GAP remit registry for company disbursement
• Monthly F&I Reports. Tag & Title requests
• Auto payoff for potential trade in value using Kelly blue book
• Attend quarterly F&I Business Seminars
Patriot Loan Co.
Assistant Manager, Columbus GA 2004 - 2007
• Functions include analysis of financial statements, assets, credit reports, and debt to income ratio
• Refinance Consumer Loans based on above criteria.
• Communicate with credit bureaus, creditors, and collection agencies
• Responsible for clear and concise communication to customer regarding contract and consumer obligation
• All phases of Consumer Lending.
Awards Received (SUNBLET CREDIT)
Achieved Several Presidential Corporate Awards
• Highest Margin Profitability for State of Florida 2011
• Highest Profit for Territory 2011
• Highest % Profit 2011
• Highest Account Gain 2011
• Manager of the Year Award 2011( For two Branches)
• Lowest Bad Debt Award 2011
• Highest Ledger Balance for the Year 2011
• Presidents Club Member, Gold Club 2011
Licensing Held Currently:
National Mortgage Licensing System and Registry (NMLS) (registered) Education
Kamiakin High School
• High School Diploma
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