Customer Service Product Support
Resume:
Cristy M. Snow
Montgomery Village, MD *****
**********@*****.***
OBJECTIVE
I am a motivated, self-starting, hard-working, fast learning individual looking to obtain a position as an active employee, involving responsibility and working with others to achieve advancement and growth within the company.
EMPLOYMENT HISTORY
The Home Depot—Deliveries/Millwork Specialist 2020 to 2025
Responsible for pulling and staging all customer online orders and online orders for car delivery.
Responsible for verifying, processing and staging all online Special Order B.O.S.S. orders.
Responsible for weekly bin audits to ensure all online orders are current and up-to-date.
Responsible for reaching weekly goals for Sales, Measures, Service Connect Leads and Credit Applications.
Responsible tagging and staging all product and materials for installs.
Responsible for Store Readiness Checklist, packdown of products and weekly bay inventory audits.
Lowe’s Home Improvement—Product Support/Cashier 2018 to 2020
Responsible for pulling and staging all online and in-store pickup orders.
Performed weekly bin audits to ensure all online orders are current and up-to-date.
Performed cashier duties including cash register, end cap stocking, side shelf stocking and cooler restocking.
Assisted in Customer Service with customer returns, logging stolen products, repair orders for OPE, DSHR Safety Checks and IRP Inventory Reports.
H & S Restaurants; Dennys—Manager 2015 to 2018
Performed a daily Walk Through to ensure proper food temperatures and current product labeling.
Responsible for recruiting, training and developing all new staff members.
Responsible for dealing with and resolving guest complaints.
International House of Pancakes—Server/Host 2007 to 2015
Responsible for Greeting and seating all incoming customers.
Responsible for all to-go orders and expediting customer food orders.
Responsible for manicuring and resetting dining room tables.
Responsible for food prep and server side work throughout shift.
EXTRA EXPERIENCE
From 2005-2007 I gained experience through Manpower Temporary Services and I was assigned to work at NIH Supply Center. I was responsible for pulling and packing all orders for other NIH warehouses. I was responsible for loading and unloading all incoming and outgoing trucks. I performed bi-weekly inventory counts. I trained temporarily on a Sit-down Forklift and Electric Pallet Jack.
EDUCATION
Seneca Valley High School 1989 to 1993
High School Diploma
General Studies
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