Customer Service Fast-Paced
Resume:
Natasha Baird
**************@*****.***
Professional Summary:
Energetic and customer-focused Bar Server with 25 years of experience in the hospitality industry. Skilled in providing exceptional service, mixing cocktails, handling cash transactions, and creating a welcoming atmosphere for guests. Adept at multitasking in fast-paced environments while ensuring customer satisfaction and adherence to safety regulations.
Skills & Qualifications:
Exceptional customer service & interpersonal skills
Knowledge of cocktails, beer, and wine
Cash handling & POS system operation
Ability to upsell and recommend drinks
Fast-paced multitasking & efficiency
Strong teamwork and communication
Compliance with health & safety regulations
Work Experience:
Bartender, Sliver Dollar at the Wort Hotel
Jackson, Wy
November 2020-November 2022
●Provide prompt and friendly service to guests, ensuring an exceptional dining and drinking experience.
●Take orders, mix and serve drinks, and deliver food items in a timely manner.
●Operate POS systems to process payments accurately and efficiently.
●Maintain a clean and organized bar area, ensuring compliance with health and safety standards.
●Suggest beverages and menu items to guests, enhancing sales through upselling techniques.
Cocktail Waitress, Million Dollar Cowboy Bar
Jackson, WY
May 2020-July 2022
●
Assisted customers with inquiries, complaints, and product recommendations, ensuring high satisfaction.
●Managed cash and card transactions with accuracy and attention to detail.
●Developed strong communication skills and problem-solving abilities in high-pressure situations.
Show King Resort
Jackson, Wy
December 2018-March 2020
●Assisted bartenders by restocking liquor, beer, garnishes, and glassware.
●Took and delivered drink and food orders while providing prompt customer service.
●Ensured bar cleanliness and replenished inventory as needed.
●Engaged with patrons to create a welcoming and enjoyable atmosphere.
Education & Certifications
High School Diploma
Certifications
Responsible Beverage Service (RBS) Certification / TIPS Alcohol Training
Food Handler’s Certification (if applicable)
Fluent in [Languages] (if applicable)
Full-time/Flexible]
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