Data Entry Clerk
Resume:
Kristine Bartels
Loves Park, IL 61111
SUMMARY OF QUALIFICATIONS
Ability to work in team environment or independently with little or no supervision. Experienced in problem-solving and followup to achieve successful resolution of problems that arise with turnaround time being shortened and customer satisfaction being met. Working knowledge of HIPAA requirements. Experienced in different software applications specific to each company's needs and requirements. Have experience working in Epic, Vispa, EditScript, Inscribe and able to adapt to changing environments quickly. Ability to quickly learning new technology and employer-specific requirements. Working knowledge of Microsoft Office Suite software. EDUCATION:
M-Tec Inc - medical transcriptionist online classroom course - graduated A.A.S. Degree in Business Administration from Rock Valley College, Rockford, IL Graduate of Harlem High School, N. Alpine Road, Machesney Park, IL 61115 EXPERIENCE:
04/2024 to present
Mercy Health
Rockford, IL
Patient financial services rep – working remotely
Working in Epic database for followup on claims that remain to have an outstanding balance in accounts receivable database. Contacting insurance companies inquiring as to what is needed to achieve payment of the claims0. Providing additional medical records for reconsideration for payment of the claims. Initiating appeals process as means to request further review with additional documentation to substantiate the request for payment. Documenting all contact with insurance companies in the Vispa database which then generates followup dates in order to provide what processes have been done and response from the insurance company, if any, in order to provide additional followup where needed. Reviewing all followup work done and investigating further actions needed. Correcting payments posting errors by redistributing funds so that the account is balanced with any patient responsibility being billed. Reviewing EOBs for denial reasons or additional information being requested. Making adjustments to the claim if all avenues have been pursued and no further payment will be made. 01/2024 – 04/2024
OSF
Rockford, IL
scheduler, patient access rep
Working in Epic database to check in patients as they arrive for their physical therapy appointments. Scheduling appointments for future physical therapy sessions. Verifying demographic and insurance information with the patients. Collecting any copays at the time of their appointment or setting up account to be billed. 09/2017 – 01/2024
AST Services LLC (formerly AssistMed – (sold to AST Services) Davenport, IA
Transcribing and speech recognition editing reports involved with acute care, hospitals and clinic work for various ESL doctors as well as English-speaking doctors, working remotely from home as an independent contractor.
03/2010 – 09/2017
AssistMed
Davenport, IA
medical transcriptionist - company sold, transitioned to AST Services LLC. Transcribing and editing reports involved with acute care, hospitals and clinic work for various ESL doctors as well as English-speaking doctors working remotely from home as an independent contractor..
06/2007 – 03/2010
Firstsource/Med Plan Partners
521 Coleman Drv, Rockford, IL
Processed insurance claims for payment for providers. Researched denied claims and submitted requests for additional information to the providers as well as phone contact that is required by the plan to adjudicate the claims for payment. Initiated phone calls to providers as followup to previous requests for additional information. Forwarded additional requested information received to the plan to ensure providers paid as quickly as possible. Closed out claims that had been adjusted for payment.
03/2003 – 06/2007
Apria Healthcare
Steele Drive, Machesney Park, IL
Medicaid Billing/Collections Representative - IV Infusion Department, Accounts Receivable Performed duties as Medicaid biller through use of electronic billing systems for 13 states to receive payment for services provided through the company's various pharmacies. Contacted Medicaid Departments in various states to process handling of outstanding claims that had been submitted to Medicaid programs in these states. Initiated phone contact for inquiries regarding collection of payment, as well as perform followup on receipt of payments. Responsible for resubmitting claims for further consideration for payment after correcting any information that was submitted inaccurately on initial billing. Initiated adjustment forms when necessary to correct patient information and billing. Recorded trends that may emerge in regards to the Medicaid process of claim adjudication according to each individual state's requirements. Investigated overpayments and missing payments that had not been posted to the system. 04/1999 – 07/2003
Cooling Landscape Contractors, LLC
4400 Wheeler Road, Cherry Valley, IL
Purchasing Agent and Administrative Assistant
Executed subcontract agreements. Responsible for accounts receivable. Purchasing of products from outside vendors for use in daily project work and general inventory for business customers and consumer sales. Contract administration and generating bidding quotes for various projects throughout the Rockford and Chicago areas. Administrative assistant to project managers and estimators. Responsible for meeting insurance requirements of projects and generating AIA documentation as well as contractor's affidavits and lien waivers. 05/1995 – 09/1999
Rockford Blacktop Construction Co.
5290 Nimtz Road, Loves Park, IL
Administrative Assistant and Accounts Receivable
Entered pay estimates for projects into system for future payments to subcontractors. Set up contracts with subcontractors for work on projects. Initiated release of payment when work completed. Billed customers through accounts receivable for work completed on each project. Responsible for weekly certified payrolls and monthly EEO reports. Warner-Lambert, 5500 Forest Hills Road, Rockford, IL.
06/1992 – 09/1999
ERA America Realty
Harlem Road, Machesney Park, IL
Realtor/Broker – listed homes for sellers and worked with potential buyers of that property. Worked with buyers seeking to purchase a new home listed on the market through various other realty companies. Closely worked with loan officers in providing the necessary paperwork needed from the buyers/sellers. Worked with title companies obtaining necessary title work for the properties and loan documentation for completing the closing of the sale. 04/1982 - 09/1992
Warner-Lambert
5500 Forest Hills Road, Rockford, IL
Machine Operator/Material Handler - Operated machinery in the production of the company's products on a daily basis as well as performed material handling tasks.
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