Customer Service A Full-Time

Annika Theben

EDUCATION:

EXPERIENCE:

SKILLS & ACCOMPLISHMENTS:

• First Aid training

• Interpersonal communication

• Organization, task and time management

• Leadership

• Fluent in French and English

80 Darling Dr, Ennismore ON, K0L 1T0

Sales Associate/Assistant Manager

Tribal Voices, Peterborough, ON

August 2022 - June 2025

• Create a welcoming environment by engaging with customers and ensuring their needs are met to provide amazing service

• Ensure the store is kept clean and organized as well as process large product shipments and price product.

• Manage stressful situations and difficult customers while maintaining a calm demeanor. ************@*****.*** 905-***-****

Hostess/Expo

St. Louis Bar and Grill, Peterborough, ON

July 2022 - November 2022

• Greet and seat guests upon arrival in a friendly manner

• Address guest inquiries and complaints with professionalism, providing solutions to improve customer satisfaction

• Ensure restaurant remains clean including host stand, bathrooms, tables, etc. Seeking Full-Time seasonal employment

Support Staff

Chemong Lodge,Bridgenorth, ON

March 2022- August 2022

• Provide customers service support by welcoming and seating guests

• Ensure efficiency by quickly bussing tables, managing host stand and helping servers with a variety of tasks

• Help at large events including setup and breakdown, customer service and other responsibilities as needed

• Quick learning, adaptability and positive attitude in any situation Volunteer Housekeeper and Receptionist

Posedonus Hostel, Saranda, Albania

July 2025

• Clean the hostel everyday - change bedding, clean rooms, bathrooms and common areas

• Assist at reception and ensure guest satisfaction Adam Scott Collegiate Vocational Institute Graduate

Contact this candidate