Assistant housekeeping Manager, supervisor
Resume:
Rosilene Patrícia Araújo Almeida
*** ***** **. ********** ** 02864
*****************@*****.***
OBJECTIVE:
Experienced professional looking for an opportunity to showcase my skills, and contribute to the growth of your company.
EXPERIENCE:
Hotel Alma Lusa Baixa Chiado, Lisbon Portugal, Housekeeper Assistant Manager 2/2021 - 12/2023
● Supported the Housekeeping Manager in overseeing the cleanliness and maintenance of the facility.
● Supervised housekeeping staff, inspecting rooms and public areas, managed inventory, and ensured compliance with safety and sanitation standards.
● Assisted with scheduling and other administrative tasks. Otília Hotel and Apartments, Lisbon Portugal, Supervisor 07/01/2017- 02/01/2021
● Oversee daily hotel operations, ensuring smooth functioning and excellent guest service
● Managed staff, handled guest concerns, monitored housekeeping and front desk operations, and maintained quality standards.
Hotel Collection Liberdade and Hotel H10 Duque de Loulé representing Grupo Constant, Lisbon Portugal, Housekeeper
09/2014 - 04/2017
● Cleaned, disinfected, and sanitized various areas like bedrooms, bathrooms, kitchens, and common areas.
Rosilene Patrícia Araújo Almeida
214 Broad St. Cumberland RI 02864
*****************@*****.***
Hotel Belorizonte, Cape Verde, Receptionist
10/2011 - 05/2014
● Provided a welcoming and professional first impression for all guests. Duties included answering phones, greeting guests, directing inquiries, and managing the reception area.
Tourism Technician Clube Viajar, Hotel VipExecutive Diplomático, Lisbon, Internship
11/2008 - 11/2011
● Completed curricular internship performing the following duties: Customer service, promotion at tourist offices, participation and organization of informative sessions about tourist packages, trips, hotels, check-in,and check-out, etc. EDUCATION:
2009-2012 - Professional Tourism Course Level 4 QRQ LANGUAGES:
Fluent in Portuguese, Spanish, English, French, and Cape Verdean Creole
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