Quality Assurance Engineer
Resume:
Neelima Sayali
QA Lead
Email: ************@*****.***
Ph: 248-***-****
Location: 24510 Amanda Ln, Novi, Michigan
PROFILE INFO:
Deadline-oriented QA Lead with 9+ years of experience in Software Testing. Proven expertise in Functional Testing, Regression Testing, JavaScript, C#, JIRA, SQL, Selenium, and API Testing. Skilled in test planning, documentation, and troubleshooting. Recognized for outstanding contributions to projects and received excellence feedback from clients. Committed to achieving high-quality results through manual and automated testing.
EXPERTISE:
• Developing and implementing automated testing strategies, frameworks, and tools to ensure the quality and efficiency of software development processes.
• Strong programming skills, knowledge of testing methodologies, and experience with various automation tools and technologies.
• Involved in CI/CD practice like, coordinating test activities with other teams, performing - functional, integration and regression testing while creating regression tests in Java using Selenium/WebDriver framework.
• Leadership skills to coordinate and guide a team of QA engineers in creating and maintaining automated test suites.
• Addressing client concerns, providing regular updates, and ensuring that project deliverables meet client expectations.
TECHNICAL SKILLS:
• Manual testing & Automation Testing
• Waterfall methodology/ Agile methodology
• Test Plan Test Strategies
• Continuous integration and Continuous delivery.
• Project Management Public Relations Teamwork
• Time Management
• Leadership & Effective Communication
• Critical Thinking
• JavaScript Selenium C# / Java BrowserStack / Cucumber BDD
• SOAPUI / Postman API Automation
• Appium Mobile App testing & Mobile Browser testing
• Web Service Layer testing MySQL AI tools (GitHub Copilot) Azure DevOps CI/CD WORK HISTORY:
365 Retail Markets, Troy, Michigan.
Role & Duration: Quality Assurance Engineer - Nov’ 2020 - Present Key Responsibilities & Achievements :
● Validate kiosk software to ensure it meets the acceptance criteria. Write test cases for internal use and execute test plans. Work with software development engineers to improve end-user experience. Mentor less experienced or new team members. Mobile application testing. SumoLogic monitoring.
● Participated in the testing of barcode scanning, Fingerprint, various kinds of readers for payment processing in different currencies, and interactive kiosk systems, identifying issues related to system delays or payment errors.
● Performed User Acceptance Testing (UAT) within the CRM platform as part of the CI/CD development process to validate functionality, identify issues, and ensure quality before deployment.
● Documented requirements, test results, and change requests to maintain transparency and traceability throughout the development lifecycle.
● Recorded test results, verify software bug fixes and followed up for closure. Coordinated with QA Manager in product development lifecycle to confirm end user product and quality requirements.
● To track and manage defects, used Jira and Confluence within the CI/CD pipeline.
● Maintained test suits using Selenium and integrated them with Jenkins Ci/CD pipeline.
● Throughout my tenure, I have consistently demonstrated a strong work ethic, attention to detail, and a commitment to delivering results.
● Created and maintained automated regression test suites using C# and Selenium WebDriver framework.
● Testing on multiple P.O.S. kiosks, agile software method, test case writing, test plan writing, Jira software, TestRail software, mobile application testing, lead testing, Postman, attention to detail, scrum framework, SumoLogic, automated testing.
● Performed software verification for compatibility with third-party payment solutions and hardware peripherals. (Kiosks like V5, MM6 Standard, MM6Mini, etc., Used Multiple Readers for payments).
● Worked in both offshore and onshore teams with great coordination. Project Contribution: Spearheaded the manual & automation testing strategy, resulting in significant improvements in test efficiency and product quality. Collaborated closely with stakeholders to ensure alignment on testing objectives and priorities, contributing to the successful delivery of a high-quality product
State of NC Department of Health and Human Services, Morrisville, NC Key Responsibilities & Achievements: Curam Tester/Test script writer Sep’ 19 – Oct’20 Description: North Carolina Families Accessing Services through Technology (NC FAST) is a program designed to improve the way the NC Department of Health and Human Services and county departments of social services do business. Children’s Services provide health care, financial assistance, and access to nutrition programs to children who require extra support. Find a childcare provider, learn about child support payments and enforcement, make sure that your newborn has the proper care regardless of your financial status. In support of this goal, the Medicaid and NC Health Choice programs will transition to Medicaid Managed Care with state and federal approvals the most significant change to the NC Medicaid program design for transforming the state Medicaid and NC Health Choice programs to managed care.
Responsibilities:
● Reviewed acceptance criteria and design specifications to understand the application under test.
● Designed and implemented a scalable automation framework to support regression testing and new feature validation.
● Performed Regression testing on various instances to make sure that the desired enhancements
/ fixes are done.
● Performed various forms of testing including GUI, Smoke, Functional, Regression,
● Integration, System and Configuration testing.
● maintained CI/CD pipelines to automate the deployment and testing processes, ensuring seamless integration.
● Prepared Test Cases, Procedures and Requirements Traceability Matrix using HP ALM.
● Tested upgrade the existing application from Curam 5.2 to Curam 6.
● Analyzed Test Results & Identified bugs and reported to the developers using HP ALM.
● Responsible for testing the batch execution of the tests, log and track defects using HP ALM.
● Evaluated application testing results and recorded the discrepancies using Jira to track, analyze and report on them.
● Performed back-end validation using SQL.
● Used Selenium WebDriver to perform Functional Regression testing.
● Developed automation Test scripts for Functionality and Regression testing of web application using Selenium WebDriver.
● Involved in performing GUI testing, Data-driven testing using Selenium WebDriver and Cucumber.
● Verified data integrity by performing Back-End Testing of the application by writing SQL queries.
● Used Jenkins as a Continuous Integration server to configure with GitHub and Maven.
● Worked on User Acceptance Testing (UAT) with users along with providing training to end-users.
● Prepared status summary reports with details of executed, passed and failed test cases. Environment: SQL Server, Java, HP ALM, JIRA, Curam, Selenium, Rally, Oracle, Share point, Windows, Linux.
CVS Health, Richardson, TX
Role & Duration: QA Functional Tester - Sep’ 18 to Sep’ 19 Responsibilities:
● Developed Test plan and Test cases and test data from use cases based on Functional Requirements Document and Design Specs.
● Mentoring the team members and reviewed their Test Cases.
● Developed and maintained test suites, test cases and validate the testcase as for the functionality of the application.
● Executed various SQL Queries to perform the backend testing and validating the Testing results from Backend to the front end.
● Carried out Smoke Test to judge the software acceptance criteria for testing
● Performed Regression testing on various instances to make sure that the desired enhancements
/ fixes are done.
● Performed GUI Automation using Selenium.
● Coordination with external and internal teams for the test data requirements /test data management
● Involved in Daily meetings with the team Members for their status on tasks.
● Evaluated application testing results and recorded the discrepancies using Jira to track, analyze and report on them.
● Performed regression testing, system testing and End-to-End testing.
● Participated in the System Test Plan reviews, Test Scenarios, Test Cases Review.
● Supporting production issues and fixes those issues.
● Managed ongoing maintenance and support tasks in the CRM environment, ensuring system stability and continuous improvement.
● Escalating issues and project scope changes
● Extensively used SQL scripts for production data issues.
● Creating Risk logs, minutes of meetings and reports for different stakeholders
● Successfully executed several projects by utilizing onsite / offshore service delivery models which focus on risk management, enterprise release management, relocations, problems / incident / change management and conflict resolution.
Environment: Functional Testing, Selenium, Java, Python, Windows server 2003, IIS 7.0, SQL Server 2008, Aras Innovator 9.2, Jira
Blue Cross Blue Shield, Illinois
Role & Duration: Quality Assurance Functional Tester - Oct’ 17 to Sept’ 18 Responsibilities:
● Analyzed business requirements and ensured all the test cases are per the requirements. Wrote Test Cases and performed Manual Testing using Quality Center.
● Used Quality Center to store Test Plan, Test Cases, and Test Script for bug tracking.
● Attended weekly status meetings and provided test execution result to the upper management.
● Worked closely with Business Analyst to improve Requirement Document based on the SMART Criteria.
● Verified data integrity by performing Back-End Testing of the application by writing SQL queries.
● Designing test strategy, developing test plans, approving test cases and system test completion report.
● Identifying and analyzing the defects, questionable functions, errors, program functionality, outputs, online screens and content.
● Performed Data Driven Testing using Quick Test Professional.
● Generated test scripts with Record - Playback method in Quick Test Professional.
● Enhanced Record - Playback Scripts with Descriptive Programming approach according to the test automations trend.
● Converted Data Driven Framework to Keyword Driven Framework in HP QTP. Environment: Windows, Manual Testing, Quality Center, Oracle, SQL, QTP Xerox Corporation, Rochester, NY
Role & Duration: Quality Assurance Functional Tester - Sept’ 15 to Oct ’17 Responsibilities:
● Developed Test plan and Test cases and test data from use cases based on Functional Requirements Document and Design Specs.
● Developing Test Scripts using UFT 12.0.
● Mentoring the team members and reviewed their Test Cases.
● Carried out Smoke Test to judge the software acceptance criteria for testing
● Performed Regression testing on various instances to make sure that the desired enhancements
/ fixes are done.
● Performed GUI Automation using Selenium.
● Evaluated application testing results and recorded the discrepancies using Bugzilla to track, analyze and report on them.
● Performed regression testing, system testing and End-to-End testing.
● Participated in the System Test Plan reviews, Test Scenarios, Test Cases Review.
● Verified the log files to see application related errors.
● Performed backend validation using SQL.
● Provided Test Summary Report using UFT 12.0
● Executing Test Cases manually and using QTP to check the functionality of application and reporting Bugs using bug tracking tool.
Environment: Manual Testing, Automation Testing UFT 12.0, .Net, C#, Windows 2007, IIS 7.5, SQL Server 2012, Aras Innovator 9.2, Bugzilla, TFS
J.P.M. Chase Bank, NY
Role & Duration: QA Functional Tester - Feb ‘14 to Sept’ 15 Description:
A standard interface contained within a single application that enables prospects and Existing customers to open accounts Online. As part of these two Releases, Chase Bank provided an Online Account Opening facility to Deposit Accounts such as checking, savings, and money market Account Types. Developed test cases and prioritized testing activities. Executed all the test cases and report defects, define severity and priority for each defect. Key Responsibilities & Achievements :
● Understanding and comprehending the client requirements.
● Performing functional, Regression tests as per testing standards and process mentioned in test plan.
● Developed and maintained test suites, test cases and validate the testcase as for the functionality of the application.
● Executed various SQL Queries to perform the backend testing and validating the Testing results from Backend to the front end.
● Executed the Functional/Regression Test Cases as for the Functionality of the application and as for Release Schedule.
● Executed all the test cases and report defects, define severity and priority for each defect.
● Attended weekly defect report meetings and presented progress updates.
● Extensively performing Automation Testing process, Parametrizing from an External Excel sheet.
● Functional & Regression Test Execution (Manual)
● Co-ordination with the development and testing team. Prepare/Review Test Plan based on Project Scope Document (PSD)/Functional Requirement Documents
● Analyzing Test Results and creating Bug Reports
● Participated in issue tracker calls and status meetings. Environment: SQL Server, Eclipse, Java, Selenium IDE, Selenium Grid, Selenium WebDriver, Jira, Android, iOS.
EDUCATION:
Masters in Sociology, India
Bachelor of Arts in Sociology, India.
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