Customer Service High School

Veronica Santana

***** ****** ***** *** *** ***

Orlando, Florida

32828

407-***-**** • ************@*****.***

To learn from each position I have had collectively

Talented professional manager seeking to fill an executive role.

Work Experience

Paychex October 17, 2024- April 2025

Fulfillment Specialist- stuffed envelopes

Customer Service August 2023- May 2024

CVS Health

Took calls. Insurance verification. Prior authorization and regular customer service.

Alorica Dec 2021- April 2023

Goldman Sachs New York, NY

Ran credit files for Apple customer for support.

Assisted with billing process for customer.

Calculated total amount used and due. Customer Service.

Cashier Sep 2014-May 2016

Macys Orlando, Fl

Cashiered

Mini makeovers

Cleaned area

Sold and qualified customers for store credit card.

Customer Service Representative May 2010- March 2014

AT&T Mobility

Assisted with billing.

Customer Support

Tech Support

Calling customers

Qualified customers for new service

References

Reference line- Gail Burke 407-***-****

Reference line- Loretta Adams -+1-407-***-****

Reference line - Veronica Davenport 321-***-****

Education

Holistic Health and Natural Healing

Everglades University

Natural remedies

Western Medicine

Natural healing properties

Learning new medicine

Esthetician

Hollywood Beauty

Graduated with a 3.0 GPA

Nails, manicures and pedicures

Makeup

Acrylic nails

Facials and skincare

High School Diploma Ocoee High School High school graduate

Other Activities

May 2024- Present

Sept 2017 - May 2018

August 2005- May 2006

I enjoy sport, traveling, listening to music and sharing a great meal with friends. I paint, I cook and workout in the meantime.

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