Customer Service Representative
Resume:
Arletty Rangazamy
Paterson, NJ *****
****************@*****.***
● Over 5 years of experience in customer service
● Solid knowledge of Microsoft Office
● Effective communicator and patient, a entive listener
● Enjoy working with people in person and over the phone
● Ability to handle several situations at once with confidence
● Attentiveness, Patience, Creative, Self-motivated, Friendly, Calm under pressure
● Self-sufficient, Clear communication skills, willingness to learn, Exceptional organizational skills and adaptability
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Shift Leader
CCG Marketing Solutions-West Caldwell, NJ
October 2023 to December 2023
Mobile Expert
T-Mobile-Paterson, NJ
March 2022 to November 2023
Customer services and sale
Spanish Customer Service Representative
Comar-Saddle Brook, NJ
November 2019 to August 2020
Responsible for taking inbound phone calls from customers in both Spanish and addressing customer inquiries.
● Responsible for updating the system with new troubleshooting of the new merchandise that comes out in the market.
● Let the worker know their lunch and break time.
Medical Assistant
UNAP San Pedro-Santo Domingo
May 2017 to October 2018
• Responsible for preparing and administering some medications.
• Responsible for collecting specimens for lab tests.
• Monitoring patients, and recording treatment.
• Responsible for updating the system with patient current information.
• Responsible to observe patients' physical, mental, and emotional conditions.
• Working and adapting in different ways under pressure in order to meet deadlines
• Take blood pressure, temperature, pulse, and respiration rate to determine if range is abnormal Referenced
• Marlon Fraser Department (Supervisor) #203-***-****
• Dra.Yesenia De loch Santos(829)-610-621(supervisora)
• Dra. Lilian de Leon(maestra)
Education
Técnico in EKG
Branford Institute - Paterson, NJ
April 2023 to June 2023
Grado terminado in Phlebotomy
Branford institute - Paterson, NJ
October 2021 to November 2021
High School Education
Liceo secundario pro. Juan Bosch - El seibo
August 2013 to May 2017
High school diploma or GED
Skills
• Communication skills
• Microsoft Words, Excel, Power Point, Outlook.
• Self-motivated
• Customer service
• Effective communicator and patient
• Attentive listener
• Flexible
• puntuality
• Customer service
• Spanish
• Manufacturing
• Bilingual
• Documentation review
• Spanish
• Customer service
• Spanish
• Patient Care
• Customer service
Languages
• Español - Experto
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