Administrative Assistant Program Manager

Paula L. Siler

***** ********* *****

Cheltenham, MD 20623

227-***-**** (c)

**********@*****.***

SUMMARY OF QUALIFICATIONS:

● Productive, efficient, organized and dedicated

● Communicates effectively and openly with upper management and peers

● Structured to work independently on tasks, meeting deadlines

● Eagerness to upgrade skills to accommodate the trends of the office

● Multi-task, prioritize tasks and work with little/no supervision EXPERIENCE:

USDA (National Agricultural Statistic Service)

Administrative Assistant

November 2019 – September 2025

Worked as the Administrative assistant within USDA/ NASS. Responsible for supporting the Statistics and Methodology divisions consisting of 2 Directors, 10 branches, 7 branch chiefs and 130 employees. Assist the commodity statisticians with copying, scanning, delivering and answering questions concerning statistical information of crops, fruits and vegetables planted yearly, environmental information as well as the methodology concerning gathering the statistics. Ordering supplies, escorting visitors and guest into our secured area. Assisted the Agricultural Statistics Board secretary with obtaining e-signatures for presentation for the commodity stakeholders and Secretary of Agriculture. (Lockup) Assisted the data dissemination group with distribution of reports, publications and statistical booklets for commodities. Timekeeper. Interacted with HRSO staff to ensure departing employees exit packages are completed and processed. (i.e. retirements, transfer to other Federal agencies and/or private upward mobility. POC for all incoming calls from colleges, reporting agencies, private companies and farmers researching, collecting and reporting statistical information. Ensured that the briefing and working areas were maintained for both divisions. (i.e. trash removal and weekly cleanings) Point of contact with outside vendors who render services (i.e. Shredding, UPS, Amazon deliveries) Reconciled all purchases with federal vendors. Maintained and updated division annual budget as well as quarterly budget spreadsheet referencing training, travel awards, services and supplies. TEAM, Inc. (Defense Health Agency)

Administrative Assistant

March 2019- November 2019

Worked as an Administrative assistant with the Defense Health Agency’s (DHA) Desktop to Data Operation Center (D2D) Site Implementation Manager. Responsible for calendaring, gathering documents for his frequent travelling. Also, review, delete and update contacts within his Outlook profile. Scan emails for outstanding and/or important tasks. Interact with regional site managers to ensure proper documentation as well as State department memorandum is completed for OCONUS travel. Liasoned with DAWSON employees to gather information for logistics and reporting to Deputy and Program Manager. Assisted with ordering of supplies for TEAM members and other contracted site coordinators.

Self-Employed (Home address)

Day Care Provider

October 2017 – March 2019

Working as a daycare provider for 4 month old female. Daily tasking: Prepare breakfast, lunch and mid-afternoon snack. Tend to the child via interactions with speech, learning and speaking. Daily walks and exercise. Administer medication if/when the child is ill. Prepare the baby for pickup from and by family members. Consistent contact with the parents of the child via telephone and/or texting. In cases of need daycare – will/have tend to the child’s needs on the weekend. AFMS, Inc. (Department of Defense - SPMD)

SharePoint Content Administrator/ Administrative Assistant December 2016 - October 2017

Worked as the SharePoint Content Administrator for the Space Portfolio Division. Duties included maintaining the SharePoint site for Major Projects within Department of Defense (DoD) over $20k. Information uploaded was customer surveys, statement of work (SOW), GANTT charts, drawings and work charters. Other duties were to collect and compile office supply requests, picking up items on the lists, distribution of supplies. Also data entry into the ESSTS system for requests for furniture, moves, building services and storage for DoD tenants. Setting up telephone conferences, ivision and branch meetings. Coordinated with Chief of Staff on documenting Front office procedures. Xeroxed, faxed, coordinated with space managers and other program contractors. Scheduled Director and Deputy Director’s calendar meetings. Assured training packets were prepared and all necessary documentation for such training was collected. Monthly disposal of FOUO information.

TeleSolv Consultants, Inc. (Department of Homeland Security - FDNS) Administrative Assistant

March 2015 – October 2016

Worked as the Administrative assistant for the Fraud division under Fraud Detection and National Security (FDNS). Assisted the Division chief and Branch chiefs with their daily duties, i.e. Drafted memos, schedule appointments, arrange conferences and monthly All Hands meetings with ALL personnel (Field offices and regional service centers). Duties included monitoring the incoming email through the FDNS mailbox for Congressional, Headquarter and Front office tasking. Ordered supplies and maintained inventory. Answered incoming calls. Mail pick-up and distribution. Calendar support, travel arrangements, conference scheduling and T&A. Updated and maintained all division employee’s training, work schedules and special events. Meeting minutes and transcription.

Defense Logistics Agency – Defense Agency Initiatives (DLA/DAI) Administrative Assistant/Technical Area Security Officer October 2012 – April 2014

Assisted the Business Manager for DAI programs for DLA. Reviewed and processed incoming contract personnel for DAI. Generated in/out processing packages for the contracting personnel project leads. Assisted with obtaining network as well as program authorized systems for over 150 contract personnel. Ensured the necessary credentials were provided to the Sr. TASO for DLA. Assisted with Audits, HQ mission statements and overall assurance of the program office personnel were always in continuity of work without any recourse of WORK stoppage. Answered phones, escorted visitors. Maintained the contractor's PII information (TASO) duties. Supply orders. Any and all duties as assigned.

Defense Health Headquarters (DHHQ)

Executive Administrative Assistant

April 2011– June 2012

Primary responsibility was to assist the Assistant Surgeon General of the Air Force (BGen) with scheduling calendars, office, as well as staff meetings. Received/monitored/directed caller’s to the appropriate staff member of office. Scheduled VTC’s, conference calls and skypes as needed. Made travel arrangements for military and civilian staffers (CONUS and OCONUS.) Faxed, copied and archived documents. Replenished supplies when necessary. Assisted with taskers. Maintained the database. (SG Task.)

Department of Defense (Missile Defense Agency)

Executive Administrative Assistant

January 2011 – April 2011

Primary responsibility is to assist the Director of Engineering Operations Management (DEO) scheduled calendar meetings, office meetings as well as staff meetings. Received/monitored/directed callers to the appropriate staff. Scheduled VTC’s, conference calls and skypes as needed. Notated office personnel leave and travel schedules. Fax, copied and archived documents as need. Replenish supplies when necessary. Undertake other tasking when instructed or necessary.

Department of Defense (Policy-C-WMD–(Pentagon))

Executive Administrative Assistant

June 2010 – September 2010

Primary responsibilities were to assist DASD and Principal Director for CWMD. My duties were to greet and escort visitors, receive telephone calls, channel incoming callers to the appropriate staffer and /or offices, scheduled immediate staff meetings as well as one-on-one Policy inter-office meetings, teleconferences and VTC’s. Booked and reserved airline and hotel reservations, scheduled meetings (In-house and White House), reservations were made with DOD motor pool for transportation. Scheduled luncheons with other DASDs and assisted office staff with other duties as assigned.

SKILLS:

Knowledgeable In: Operation of a variety of office software programs and machines. Windows XP, Microsoft 10 Suite, Microsoft Scanner, PowerPoint, Excel, Microsoft Access, Microsoft Outlook, Adobe Connect, SharePoint, Concur, WebTa

60+ WPM.

Education: GED, Strayer College (Coursework)

Salary Requirements: Negotiable

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