Customer Service Care Assistant
Resume:
SUKHVINDER KAUR
604-***-**** ******************@*****.***
Professional Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Skills
Cool Under Pressure
Customer Service and Rapport
Team Player
Knowledge of Microsoft systems: Word, Excel and power point
Ability to type 40 wpm
Certifications
Health Care Assistant
Food Safe Level 1
First Aid & CPR/ AED Level C
Security Guard License
Early Childhood Educator Assistant
Work History
08/2024 to present Deli service Counter
Whole Foods Market
Increased sales significantly by up selling higher-end products to customers.
Cultivate warm relationships with regular customers.
02/2023 to 05/2024
Supervisor
Apna bhaia sweet shop & restaurant
Cultivated warm relationships with regular customers
Worked with POS system to place orders, manage bills and handle complimentary items
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
01/2020 to 02/2021
Office Administrator
MDR Transportation
Answered telephone and relayed telephone calls and messages
Applied advanced administrative and analytical skills in overseeing day-to-day operational activities
Set up and maintain manual and computerized information filing systems like POD's, Invoices.
Education
07/2025 Health Care Assistant
Western Community college- Surrey, BC
09/2024 Child Growth and Development
Pacific Rim Early Childhood Institute Inc- Cobble Hill, BC
12/2020
Post-Baccalaureate Diploma: Liberal Arts Diploma
University of The Fraser Valley - Abbotsford, BC
07/2018
Bachelor of Technology: Computer Science
Lovely Professional University - Punjab, India
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
REFERENCE
Lois Diorio: 778-***-****
Gurinder kaur: 778-***-****
nittin bhatt: 236-***-****
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